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Viewing report
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Change Management in IT Consulting. Edition No. 1
VDM Publishing House, Oct 2008, Pages: 76
This book focuses on resistance to change in the IT
consulting process of implementing standard
software. It is an investigation into the
organisational behaviour aspects with an economical
view on the work life of a finance specialist such
as a controller, and regarding the consulting
process, an IT consultant who is dealing with
culture, motivation, change, and other soft factors
of every day life without being aware of doing so
most of the time. Such specialists behave according
to experience and intuition but it is rarely a
consciously experienced process with names or facts
and figures to measure, visualise or quantify. It is
the aim of this work to provide IT consultants with
a guideline to use as well as practice models and
methods used by consultants who work with an
organisational development which is described as
follows:” A collection of planned-change
interventions, built on humanistic-democratic
values, that seek to improve organisational
effectiveness and employee well-being.” It is part
of this work to translate the organisational
behaviour vocabulary into a hands-on-approach for IT
consultants. - S.Robbins,2003
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