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Conflict Diagnotics and Resolution Model in an
Economic Institution. Edition No. 1
VDM Publishing House, July 2009, Pages: 184
The research explores Organisational
Conflict Diagnosis and Resolution that helps to
establish the present of organisational conflict and
followed by appropriate resolution. This research
was carried out in a local economic institution by
selecting a department as the research technique.It
discuss about the constructives and dysfunctional
organisational conflict. Participant observation is
selected to collect the data. An observational form
is constructed which incorporated the sets of
variables in acquiring the data. It explicates the
research findings and tagged some proposed
interventions. The research also presents practical
proposed interventions. The suggested interventions
consist of strategic intervention, technostructural
intervention, human resources intervention and human
process intervention. These suggested interventions
are supported by credential literatures reviews.
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