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Educating Managers for the Global Knowledge Economy. Edition No. 1

VDM Publishing House, September 2009, Pages: 216

This action research studies the International Masters Program in Practicing Management (IMPM) as a cross-cultural management learning program. According to literature review findings, while "refraction" can be conceptualized as critical, cross-cultural and creative "reflection", "ma" can be conceptualized as time-space boundary that allows boundary-crossings and complements knowledge-sharing and bond-building in "ba". These literature review findings are supported by findings from the analysis about IMPM, as a result of which, the program is not only understood as a reflective ba but also suggested as a refractive ma. These findings and suggestions also contribute to development of EMMA (Encountering > Miscommunicating > Misunderstanding > Asking for refraction) and ECUI (Empathizing > Communicating > Understanding > Inquiring for reflection) spirals that initiate a cross-cultural knowledge-creating spiral as in a Nautilus shell. To sum up, cross-cultural knowledge management requests learning and practicing not only to reflect but also to refract - as frequent, cross-cultural, critical and co-incidental questionings for diverse cultural reality.

D. Tunç , Medeni.
D. Tunç Medeni is an expert on e-government in Turkey, beside his academic works on management learning and cross-cultural knowledge management. His Ph.D from JAIST was supervised by Prof. Katsuhiro Umemoto, a leading author on knowledge management in non-business sectors such as public administration, health care, social welfare and NPOs.