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Viewing report
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Project Thesis in the Field of Quality Management. Edition No. 1
VDM Publishing House, Nov 2008, Pages: 96
This academic paper deals with the management system
of JGArchitects, an architectural practice
in New York – a city well known for its broad
architectural offer. Titled “Improvement of
JGArchitects’ Management System
[JMS] by
standardizing and optimizing Processes”, it is
written in
the field of quality management/ quality
assurance. The focus of the analysis lies on
identifying opportunities for
improvement and on concepts to advance the system.
The elaboration brings JGArchitects quality system
into focus to increase
both process stability and product quality.
Three main aspects were discovered which needed to be
improved to increase JMS efficiency:
1. Process control was restricted by partly not
suitable measurement methods
2. The amount of change orders caused by
architectural errors bear the opportunity for
further reduction
3. JMS documentation process missed evaluation and
standardized procedures
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