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Viewing report
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A Proactive Evaluation to Develop a Learning
Organisation. Edition No. 1
VDM Publishing House, Nov 2008, Pages: 284
In organisational learning, the basic premise is a
shift in the way that the members of the organisation
will learn new ways to perceive and solve problems.
Therefore, there is a need amongst professionals to
be aware of a new set of systematic evaluation
methods that are able to capture the impact of a
program that will bring about changes in
organisations. The work undertaken was a pilot
project to identify the professional development
needs of fifty District Directors employed by the
Bangkok Metropolitan Administration, (BMA) Bangkok,
Thailand, to produce an operational strategy for a
learning organisation and an improvement in work
quality. The population sample consisted of the
Permanent Secretary, two Deputy Permanent
Secretaries, and all fifty District Directors of the
BMA. It involved a Proactive Evaluation and a mixed
methods approach, using both quantitative and
qualitative methodologies. The quantitative research
component applied a three-round Delphi survey of the
fifty District Directors. In order to draw these
various elements together, a professional development
training policy designed to benefit present and
future District Directors of the BMA was developed.
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