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Viewing report
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Group Facilitation in Organisations. Edition No. 1
VDM Publishing House, Feb 2009, Pages: 260
This study analyses the critical contingency factors
that influence the use of group facilitation in
organisations. The findings identify four primary
contingency factors. Chief among these is
the ‘outcomes-oriented’ worldview that characterises
both managers' and facilitators' theories-in-use. A
parallel finding is that the relationship between
managers and external facilitators is
frequently ‘instrumental’ in nature. These findings
have significant implications for both the theory
and practice of group facilitation, especially
concerning the view that facilitation is
a ‘neutral’ intervention. The findings also have
implications for the management of organisations.
Facilitation is demonstrably a useful means of
building trust and enhancing relationships in
organisations; and is also an appropriate means of
enabling groups to structure and manage complex
tasks. Given the increasing complexity of business
environments, the complexity of many group tasks,
and the increasing propensity for organisations to
utilise teams and groups to get work done,
facilitation is emerging as an important means of
assisting organisational effectiveness.
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