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Investigation of a Management Process. Edition No. 1
VDM Publishing House, May 2009, Pages: 260
This study linked the management activity of
planning with Alexander et al.'s (1977) concept of
pattern languages developed within architecture. The
concept has been expanded in the information systems
discipline to document software development
practices. However, this work focussed on software
from a purely technical aspect. Consequently, a
focus of this study was to explore human processes
of planning in organisations. Qualitative research
was conducted by means of case and cross-case
analysis of interviews of senior planning personnel
in public and private organisations. At a macro
level planning performances in all participating
organisations indicated a strong relationship to
Alexander's concepts of patterns. Participating
public sector organisations demonstrated some common
themes in their planning, usually due to government
accountability demands. In the private sector each
organisation undertook very different processes,
largely because there was no internal or external
accountability. Findings led to the development of a
conceptual model to assist planning efficiency and
effectiveness in organisations.
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