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Viewing report
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Negotiations between Global Principles and Local
Contexts. Edition No. 1
VDM Publishing House, July 2009, Pages: 360
This investigation focuses on configurable
technologies, a term which refers to technologies
that are highly parameterizable and are built from a
range of components to meet the very specific
requirements of a particular organization. They
cannot be seen independently of their
representations through external intermediaries
who “speak” for the technology by providing images,
descriptions, demonstrations, policies, templates
and “solutions”. I refer to the process
characterized by a socially constructed relationship
between clients and consultants, where visions of
how the technology should operate are negotiated.
Configurable tools are well illustrated by ERP
projects that draws its popularity from the hope of
benefiting from increased economies of scale and
access to cumulative knowledge supposedly “embedded”
into these technological artifacts. From a critical
interpretive perspective that combines ideas from
structuration theory, social shaping views of
technology and critical discourse analysis, this
dissertation is based on an empirical investigation
that spanned one year and is primarily organized in
three papers.
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