The First-Year Teacher's Survival Guide. Ready-to-Use Strategies, Tools and Activities for Meeting the Challenges of Each School Day. 3rd Edition. J-B Ed: Survival Guides
- Language: English
- 560 Pages
- Published: September 2013
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This study investigated elementary school teachers’ perceptions of customer focus as practiced in Islamic schools in Michigan. In addition, the study compared Islamic elementary school teachers' perceptions of customer focus in education and their levels of job satisfaction with teachers in public and Catholic schools. A total of 107 teachers in nine Islamic schools participated by completing three instruments: Customer Service Orientation Scale, Job Satisfaction Survey, and a short demographic survey. The Customer Service Orientation Scale measured staff responsiveness to external customers, instructional systems, environment - physical, environment - affective, and communication. The subscales included on the Job Satisfaction survey included satisfaction with: administrator, teaching, religious aspects of teaching, factors related to work, professionalism, challenges, parent support, students, economic factors, other factors, and collaboration.
Muhammad Saeed, Akhtar.
Professor of Education at the Institute of Education