- Published: February 2010
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S&P Affirms Conseco Inc.'s Rtgs Re: Green Tree Acquis Jul 98. Edition No. 1
- Published: January 2010
- Region: Global
- 128 Pages
- VDM Publishing House
This study investigated elementary school teachers’ perceptions of customer focus as practiced in Islamic schools in Michigan. In addition, the study compared Islamic elementary school teachers' perceptions of customer focus in education and their levels of job satisfaction with teachers in public and Catholic schools. A total of 107 teachers in nine Islamic schools participated by completing three instruments: Customer Service Orientation Scale, Job Satisfaction Survey, and a short demographic survey. The Customer Service Orientation Scale measured staff responsiveness to external customers, instructional systems, environment - physical, environment - affective, and communication. The subscales included on the Job Satisfaction survey included satisfaction with: administrator, teaching, religious aspects of teaching, factors related to work, professionalism, challenges, parent support, students, economic factors, other factors, and collaboration.
Muhammad Saeed, Akhtar.
Professor of Education at the Institute of Education