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Business Process Outsourcing. Edition No. 1

  • ID: 1915667
  • February 2010
  • 276 Pages
  • VDM Publishing House

Business Process Outsourcing (BPO) is an emerging concept followed by management to control cost and increase their volume of business. Today, outsourcing has become a more acceptable way of life and the main objective of introducing this outsourcing concept was to decrease the cost and increase the volume of business, but some of the major areas that the car financing institutions has to consider on outsourcing the business is the sourcing quality, credit quality and efficiency of collection agency. If the car financing institutions finds any problem in any one of the above said dimension, it will affect their profitability and sometimes lead to closure of their business also. So this book concentrates on the above said dimensions and suggestions were provided to car financing institutions.

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RAVICHANDRAN, KRISHNAMURTHY.
He holds a Ph.D. from the University of Madras and post Doctorate fellowship from the University Kebangsan Malaysia, a national university of Malaysia. He has written 3 books in finance and has published more than 15 research articles in reputed International journals.
Dr.K., Elumalai.
He holds a Ph.D. from the University of Madras and post Doctorate fellowship from the University Kebangsan Malaysia, a national university of Malaysia. He has written 3 books in finance and has published more than 15 research articles in reputed International journals.

Note: Product cover images may vary from those shown
Note: Product cover images may vary from those shown

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