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Viewing report
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Information System Development Project With Online Accessibility. Edition No. 1
VDM Publishing House, April 2010, Pages: 120
The Riviera resort is a Tourist Resort. It is located in the charming fishing town of Batticaloa, in the eastern coastal district of Sri Lanka. This resort was established in 2000. This resort has 38 rooms with all the facilities. There are double single and family rooms with attached bathrooms. There are in door and out door games facilities with swimming pool. Air-conditioned rooms too are available. With in a distance of a few yards the natural bridge view is attractive for the tourist for enjoyment. As Hotel Riviera a customer based Company it is identified that providing an efficient customer service is a major factor that is considered in all customer based Companies, to remain competitive in the market. One major barrier to this is the manual system does not provide any facility for the Managers, Accountants and other employees to trace the routine details on time and provide a quality of service. Which ultimately lead to a lot of problems and inefficiencies. In the aim of solving these problems and making the company operate efficiently, the Hotel Reservation System with online Environment to Hotel Riviera System project was undertaken.
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