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The Human Side of Knowledge Management

Center for Creative Leadership, Jan 2000, Pages: 76


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The technology behind knowledge management is familiar to many managers, but the human side of knowledge management is less familiar. For example, how do motivation and learning affect the individual's acquisition and transfer of knowledge, and how do group dynamics mediate the role of knowledge in an organization? This book reviews the literature that addresses the human side of knowledge acquisition, transfer, and application. The author presents these annotations and a view of knowledge management that provides support for leaders who must capture the information available within their organizations to make sense of and confront familiar and unprecedented challenges during a time of rapid change.



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