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Key Events and Lessons for Managers in a Diverse Workforce: A Report on Research and Findings
Center for Creative Leadership, Jan 2003
The survival of an organization often depends on its developing effective leaders. Along with formal executive training efforts, job experiences and assignments are also crucial to managerial development and career success. Just as the workplace continues to change, the experiences that managers see as key to their own leadership development are also changing. One of those changes is the growing diversity of potential executives. The research documented in this report was designed to (1) uncover the significant events from which African American managers learn and develop; (2) determine if the key events and lessons African American managers learned are different from those of white managers; and (3) determine if there were new experiences or lessons reported since CCL originally researched the lessons of experience in the 1980s. Answers to those questions help scholars explore the effect that a manager’s race or ethnicity has on career experience, and how a manager might develop as a result of those experiences.
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