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Planning and Managing Change

American Management Association Self-Study, July 2005, Pages: 141


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Planning and Managing Change has been designed for managers and supervisors who are required to take a larger role - sometimes a leading role – in planning and managing change. The ability to manage change has become a key competency for those seeking to enhance either personal or corporate efficiency and effectiveness. This course provides a structured and practical approach to dealing with change. It teaches the importance of proactively managing change and avoiding the knee-jerk reactions that cannot adequately deal with the organizational and human issues that accompany every change.

By taking this course, managers and supervisors will learn what it means to manage the process, content, and human dynamics of change and what they can do to help others move successfully through the change process. Planning and Managing Change teaches a variety of change management skills, discusses the attitudes and behaviors of successful change managers, and offers techniques for diagnosing and dealing with resistance. Managers and supervisors will learn how to create a comprehensive change management plan that begins with diagnosing the impact of change and identifying how to engage the support of others. Importantly, anyone taking the course will learn how to determine the key success factors for evaluating change effectiveness, monitoring change implementation, and planning and managing organizational change in a way that enhances adaptability and ensures continuous learning. Assessments, activities, and case studies enable users to test and measure their progress as they work through the course.



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