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Healthcare Case Management Metrics: Charting Care Coordination Across the Continuum - Product Image

Healthcare Case Management Metrics: Charting Care Coordination Across the Continuum

  • ID: 1933513
  • September 2011
  • 50 Pages
  • Healthcare Intelligence Network

FEATURED COMPANIES

  • Aetna Medicare
  • Bon Secours Health System
  • Silverlink Communications
  • Summa Health System
  • MORE

Case management has been identified as a key driver in value-based healthcare delivery as well as a cornerstone of accountable care. 2011 market research by the Healthcare Intelligence Network found that more than 90 percent of survey respondents are using case managers to help identify and manage high-risk patients and reduce avoidable utilization of services.

But exactly where along the healthcare continuum are case managers positioned, and where is their impact felt most acutely? Case Management Metrics: Charting Care Coordination Across the Continuum dives deep into several years of market research to identify case managers' influence and contributions in 10 key areas:

- Patient Education & Outreach
- Medication Adherence
- Disease Management
- Care Transitions Management
- Home Visits
- Health Risk Assessments
- Reducing Avoidable ER Visits
- Reducing Hospital Readmissions
- Embedded Case Managers in Primary Care Practices
- Patient Experience & Satisfaction

The data dive reflected in Case Management Metrics: Charting Care Coordination Across the Continuum is based on responses from hundreds of healthcare organizations READ MORE >

FEATURED COMPANIES

  • Aetna Medicare
  • Bon Secours Health System
  • Silverlink Communications
  • Summa Health System
  • MORE

Overview: Case Management in 2011

2011 Survey Highlights

Metric 1: Patient Education and Outreach
- 15 Steps to Improve Patient Education and Outreach

Metric 2: Medication Adherence
- Making an Impact on Medication Adherence

Metric 3: Disease Management
- Winning Disease Management Strategies for Healthcare Plans or Vendors

Metric 4: Managing Care Transitions Across Sites
- Formulating Solutions to Care Transition Barriers

Metric 5: Home Visits
- Why Home Visits?

Metric 6: Health Risk Assessments
- Using HRAs to Identify Risk
- 5 Domains of Patient Assessment for Case Selection

Metric 7: Reducing Avoidable Emergency Room Visits
- Case Management Strategies for High-Utilization ED Patients

Metric 8: Reducing Hospital Readmissions
- Tools to Boost Efficiency and Reduce Hospitalization Rates

Metric 9: Patient-Centered Medical Homes
- Embedding Case Managers in a Primary Care Practice

Metric 10: Improving Patient Experience & Satisfaction
- Patient Satisfaction and ED Case Management
- Why Satisfaction is Critical for a Successful ACO

Glossary

- Aetna Medicare
- Bon Secours Health System
- Durham Community Health Network
- Healthcare Partners Medical Group
- Silverlink Communications
- Summa Health System

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