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Best Practices in Credit Cards and Consumer Lending - Balanced Decisions Through the Credit Cycle Product Image

Best Practices in Credit Cards and Consumer Lending - Balanced Decisions Through the Credit Cycle

  • Published: April 2011
  • Region: World
  • Lafferty Group

FEATURED COMPANIES

  • American Express
  • Citibank, HSBC
  • GE Capital
  • Standard Chartered Bank
  • MORE

A wide-ranging and thoroughly comprehensive report designed to improve your understanding of how to successfully manage consumer loan portfolios.

The overall aim of this report is to improve our understanding of how to manage consumer loan portfolios. Best Practices in Credit Cards and Consumer Lending tackles a potentially difficult subject in a manner that is both thorough and accessible while bringing together, for the first time, previously conflicting elements of the risk and revenue trade-off.

Difficult concepts are explained clearly and simply without retreating into jargon and the outcome is an explanation of the consumer lending world which is at the same time reassuring to non-technical consumer bankers - often giving credence and precision to their experience and intuition - while also allowing quantitative analysts to play a more complete role in everyday decision making.

With over 200 pages, Best Practices in Credit Cards and Consumer Lending is an indispensible guide to bringing harmony into the fragmented understanding of how to manage a consumer lending portfolio or a consumer lending business.

It recognises the huge range of different talents READ MORE >

Acknowledgements

Executive Summary

1. Introduction

2. Risk Management in Evolution

3. Risk, Uncertainty and the Law of Large Numbers

4. The Rules of the Game

5. Abstract Beginnings

6. From Theory to Practice - The Model Defined

7. Marketing Analytics

8. Credit Revisited

9. Management Issues and Product Programmes

10. Practical Thoughts on Fraud

11. Practical Aspects of Collections

12. Building a New Portfolio

13. Managing Existing Customers

14. How to Develop a Credit Score

15. Classification and Estimation Techniques

16. Management Information

17. Consumer Lending in an Economic Crisis

18. Final Thoughts

Appendix 1: On Control Theory

Appendix 2: Some Essential Statistics

Appendix 3: Banking Terminology

Appendix 4: On Marketing Data

About Chris Hoyland

About Lafferty Group

- Citibank, HSBC
- Standard Chartered Bank
- American Express
- GE Capital

Format Properties
Electronic (PDF) The report will be emailed to you. The report is sent in PDF format. This is a single user license, allowing one specific user access to the product.
Hard Copy A printed copy of the report will be shipped to you.
Enterprisewide The report will be emailed to you. The report is sent in PDF format. This is an enterprise license, allowing all employees within your organisation access to the product.
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