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Learning's Role in Globally Dispersed Workforces

ASTD - American Society for Training and Development, Oct 2008, Pages: 58


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No longer the “wave of the future,” globalization is now an established process that will only become more prevalent over time. Any organization planning to expand into global markets can expect to face numerous challenges. This ASTD research study identifies the many ways that learning professionals can ease the transition to globalization by involving the learning function early in the process. Use this research data to determine what your organization can do to ease the global transition.

The ASTD–i4cp Learning’s Role in Globally Dispersed Workforces Study (the Study) found that organizations planning to expand into global markets can expect many challenges; however, those challenges—such as familiarizing employees in the new region with corporate values, attending to local conditions, and adhering to budgetary constraints—are lessened by the involvement of the learning function early in the process. In fact, the Study uncovered a correlation between involving the learning function early in the process and the success of the learning initiatives and the smoothness of the transition to global operations.

Although learning plays a crucial role in meeting the challenges of globalization, the Study found that organizations are not currently involving the learning function as much as they could. Only 29 percent of the survey participants indicated that learning initiatives in their global operations had been successful to a high or very high extent.

The discrepancy between the documented importance of involving the learning function when expanding globally and the actual level of learning’s involvement illustrates a great opportunity for learning professionals. The Study found that learning professionals can contribute to the success of global operations in the following areas: easing global transitions, minimizing culture-related barriers, integrating processes across locations, relating learning content to local practices, and eliminating obstacles to learning in global operations.


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