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Securing the Bottom Line with Revenue Assurance
TM Forum, Oct 2011, Pages: 44
TM Forum's Business Intelligence Quarterly explores the business transformation issues facing the communications and associated industries right now. Written by well-known industry analysts, the reports provide a melding of big picture trends, virtual panel discussions with leading industry figures, case studies, real life scenarios and supporting data from the Forum's latest Business Benchmarking studies.
This issue of the Business Intelligence Quarterly arms you with all the information you need to understand how crucial the many aspects of revenue assurance is.
Whether you operate in a mature market such as North America or an emerging market like India, revenue assurance becomes a critical issue for every service provider. The ultimate aim is to stop revenue leakage, but the board is often less prepared to invest in prevention than recovery. Maybe because it's harder to build a business case for theoretical savings as opposed to actual sums recovered.
Exclusively in this issue:
Global solutions in action
TM Forum has collaborated with members across the globe including BT, China Unicom, China Telecom, Swisscom and O2 on an exploratory project called ‘Measuring the impact of revenue assurance'. Find out all the details.
Fraud is big business
Costing the industry at least $70 billion annually and it looks like the situation could get much worse as the digital economy develops. Where will new threats come from, how can it get better and how should the industry respond?
Enterprise risk management - from sabotage to tsunami
Whether caused by hacking, natural disasters or sabotage, risk is becoming an acute problem. It costs billions annually in lost revenue, damages reputations and uses up more and more resources to fight and fix it. Managing risk is rising fast to the top executives' agenda as failure to do so could have catastrophic results.
Inside information
New, real-life insight from TM Forum's benchmarking performance-based studies and case scenarios from its Revenue Assurance Maturity Model.
What does the board really think?
Read our Revenue assurance panel discussion with leading industry executives.
Please note: This report is free to TM Forum members.
Product samples
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