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The Survey of Law Firm Information Technology Usage and Acquisition Strategy - Vol. 1


Description: The Survey of Law Firm Information Technology Usage and Acquisitions Strategies explores the increasingly prominent role of information technologies in the daily operations of American law firms. Volume I of the report addresses the use of communications technologies - the Internet, intranets and extranets, conferencing and more. Volume II concerns hardware, software and technology training. Based on a survey of 75 major law firms, the report presents data for the entire sample as well as broken out by number of partners per firm.


Contents:

SUMMARY OF MAJOR FINDINGS


INTRODUCTION


      CHAPTER ONE: THE INTERNET


      Percentage Of Firms That Are Connected To The Internet


      Percentage Of Firms That Have Internet Access On their Local Area Networks (LAN), Based On The Subset Of Firms That Have Local
      Area Networks


      Mean Percentage Of The Firms' Lawyers That Have Internet Connections


      Percentage Of Firms That Use Specified Types Of Internet Connectivity


      Percentage Of Firms That Use Specified Types Of Internet Connectivity (Chart)


      Mean Annual Spending On Outside Internet Service Providers


      Mean Annual Spending On Outside Internet Service Providers, Per Partner


      Percentage Of Firms At Which Only Attorneys Have Access To The Internet


      Percentage Of Firms At Which Support Staff Have Access To The Internet


      Percentage Of Firms That Have Written Internet Usage Policies


      Percentage Of Firms That Have Updated Their Internet Usage Policies Within The Past Twelve Months, Based On The Subset of Firms
      That Have Written Internet Usage Policies


      Percentage Of Firms That Monitor Internet Usage In Any Way


      Percentage Of Firms That Use Tracking Software To Monitor Internet Usage


      Percentage Of Firms That Block Access To Particular Web Sites Or Types Of Web Sites


      Percentage Of Firms That Use The Internet To Gather Information On Potential Clients


      Percentage Of Firms That Use On-line Discussion/Conferencing Software


      Mean Percentage Of On-line Legal Research Conducted Through Specified Means


      Mean Percentage Of On-line Legal Research Conducted Through Specified Means (Chart)


      Percentage Of Firms That Indicate That They Are Downsizing Their Print Libraries Because Of The Internet


      Percentage Of Firms That Have Their Own Web Sites


      Percentage Of Firms That Plan To Introduce Their Own Web Sites Within The Next Year, Based On The Subset Of Firms That Do Not
      Currently Have Their Own Sites


      Mean Spending On The Launch Of The Firms' Web Sites, Based On The Subset Of Firms That Have Or Soon Will Have Web Sites


      Mean Spending On The Launch Of The Firms' Web Sites, Per Partner, Based On The Subset Of Firms That Have Or Soon Will Have
      Web Sites


      Percentage Of Firms Whose Web Sites Are Administered In-house, Based On The Subset Of Firms That Have Their Own Sites


      Percentage Of Firms That Have Full-time Webmasters, Based On The Subset Of Firms That Have Their Own Web Sites


      Frequency With Which Information Is Updated On The Firms' Web Sites, Based On The Subset Of Firms That Have Their Own Sites


      Percentage Of Firms That Indicated That They Are Generally Satisfied With Their Web Presence, Based On The Subset Of Firms That
      Have Their Own Web Sites


      Mean Percentage Of New Cases Received Credited To The Firms' Web Sites


      Percentage Of Firms That Believe That Their Competition Is Doing More With Their Web Respective Sites Than They Are, Based On The
      Subset Of Firms That Have Their Own Sites



      CHAPTER TWO: INTRANETS & EXTRANETS


      Percentage Of Firms That Have Intranets


      Percentage Of Firms That Plan To Develop Intranets Within The Next Year, Based On The Subset Of Firms That Do Not Currently Have
      Intranets


      Percentage Of Firms That Plan To Develop Intranets Within The Next Three Years, Based On The Subset Of Firms That Do Not Currently
      Have Intranets


      Percentage Of Firms That Developed Their Intranets With Internal Talent Alone, Hired Outside Consultants To Develop Their Intranets Or
      Used Both Inside And Outside Talent, Based On The Subset Of Firms That Currently Have Intranets


      Mean Spending On the Development Of The Firms' Intranets, Based On The Subset Of Firms That Have Intranets


      Mean Spending On The Development Of The Firms' Intranets, Per Partner, Based On The Subset Of Firms That Have Intranets


      Mean Cost Of Hiring Outside Consultants To Develop The Firms' Intranets, Based On The Subset Of Firms That Hired Outside
      Consultants To Do So


      Mean Cost Of Hiring Outside Consultants To Develop The Firms' Intranets, Per Partner, Based On The Subset Of Firms That Hired
      Outside Consultants To Do So


      Mean Amount That The Firms' Intranets Have Saved In Photocopying And Printing Costs, Based On The Subset Of Firms That Have
      Intranets


      Mean Amount That The Firms' Intranets Have Saved In Photocopying And Printing Costs, Per Partner, Based On Subset Of Firms That
      Have Intranets


      Percentage Of Firms That Have Extranets


      Percentage Of Firms That Plan To Develop Extranets Within The Next Year, Based On The Subset Of Firms That Do Not Currently Have
      Extranets


      Percentage Of Firms That Plan To Develop Extranets Within The Next Three Years, Based On The Subset Of Firms That Do Not
      Currently Have Extranets


      Percentage Of Firms That Indicated That Their Extranets Have Led To Tangible Improvements In Client-Firm Relations


      Mean Cumulative Spending On Intranets And Extranets By The End Of 1999, Based On The Subset Of Firms That Have Intranets
      And/Or Extranets


      Mean Cumulative Spending On Intranets And Extranets By The End Of 1999, Per Partner, Based On The Subset Of Firms That Have
      Intranets And/Or Extranets



      CHAPTER THREE: E-MAIL


      Percentage Of Firms Whose Web Sites Have E-mail Links To Individual Attorneys, Based On The Subset Of Firms That Have Their Own
      Web Sites



      CHAPTER FOUR: CONFERENCING


      Percentage Of Firms That Use Three-Or-More-Way Audio Teleconferencing


      Percentage Of Firms That Use Videoconferencing


      Mean Number Of Videoconferences Conducted Annually, Based On The Subset Of Firms That Use Videoconferencing Technologies


      Mean Number Of Videoconferences Conducted Annually, Per Partner, Based On The Subset Of Firms That Use Videoconferencing
      Technologies



      CHAPTER FIVE: TELEPHONY


      Mean Number Of Telephone Lines Maintained


      Mean Number Of Telephone Lines Maintained, Per Partner


      Mean Number Of Cellular/PCS Phones Maintained




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