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Enterprise Mobility - Global Strategic Business Report

Global Industry Analysts, Inc, September 2011, Pages: 986

This report analyzes the worldwide markets for Enterprise Mobility in US$ Million. The global market is analyzed by the following segments: Applications, Software, Hardware, Mobile Voice, Mobile Data, and Others (including Managed Services and Professional Services). Regional Enterprise Mobility markets are analyzed as a consolidated whole with no granular level breakup offered by category type. The report provides analytics for the North America, Europe, Asia-Pacific, Middle East, and Latin America. Annual estimates and forecasts are provided for the period 2009 through 2017. A six-year historic analysis is also provided for these markets.

The report profiles 129 companies including many key and niche players such as AT&T, Cerner Corporation, Citrix Systems, Inc., Enterprise Mobility LLC, Good Technology, Hewlett-Packard Company, International Business Machines Corporation, iPass, Inc., McKesson Corporation, Motion Computing, Inc., Motorola Mobility, Inc., Nokia Corporation, Notify Technology Corporation, Panasonic Corporation, Research In Motion Limited, Sybase, Inc., and Verizon Business. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.

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ENTERPRISE MOBILITY

A GLOBAL STRATEGIC BUSINESS REPORT

CONTENTS

1. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS 1
Study Reliability and Reporting Limitations 1
Disclaimers 2
Data Interpretation & Reporting Level 3
Quantitative Techniques & Analytics 3
Product Definitions and Scope of Study 3
Applications 4
Software 4
Hardware 4
Mobile Voice 4
Mobile Data 4
Others 5
Managed Services 5
Professional Services 5

2. INDUSTRY OVERVIEW 6
Enterprise Mobility: A Necessity in the Global Marketplace 6
Mobile Worker Population to Grow 6
Table 1: Worldwide Mobile Worker Population (2008 & 2011):
Breakdown of Number of Mobile Workers (in Millions) by Nature
of Work - Mobile Office, Mobile Non-Office, and Mobile Home
Based (includes corresponding Graph/Chart) 7

Table 2: Worldwide Mobile Workforce (2010): Percentage Share
Breakdown of Number of Mobile Workers by Region (includes
corresponding Graph/Chart) 7

Table 3: US Mobile Worker Population (2008 & 2010): Breakdown
of Number of Mobile Workers (in Millions) by Nature of Work -
Mobile Office, Mobile Non-Office, & Mobile Home Based
(includes corresponding Graph/Chart) 8
Recession Impact in Retrospect 8
World Beyond Recession 8
Outlook 9
Emerging Markets: Hotspots for Growth 10
Mobile Data/Computing Devices: A Critical Component of ‘Mobility' 10
A Peek into Select Mobile Devices Market 11
Laptop/Notebook Computers 11
Table 4: World Market for Mobile Computing Products (2010):
Percentage Breakdown of Dollar Sales by Product Type
(includes corresponding Graph/Chart) 11

Table 5: Global Laptop/Notebook PC Market (2010): Percentage
Share Breakdown of Volume Sales by End-User Segment 11
Netbook to Surpass Traditional Notebook Sales 12
Tablet PCs Fast Replacing Laptops 12
PDA Devices Market 12
Smartphones Market 13
A Peek Into Competition in the Smartphone Space 13
Competing Products Eat Into Nokia's Share Forcing a Change
in Guard 14
The Changing Landscape of Mobile OS Market 15
Microsoft's Windows Mobile Strategy 15
Table 6: Worldwide Market for Smartphones (2009 & 2011):
Percentage Market Share Breakdown of Unit Shipments by
Operating Systems (includes corresponding Graph/Chart) 16
Unified Communications: An Indispensable Enterprise Mobility
Solution 16
Cloud Based Unified Communication Services Grow in Popularity 17
Growing Use of Smartphones Offers A New Growth Avenue for UC
Applications 17
Noteworthy Market Trends & Issues 18
Demand for Mobile Enterprise Applications to Rise 18
Sales Force Automation (SFA): A Special Focus 18
Role of SFA Applications to Improve 18
Mobile SFA to Witness Growth 19
Emerging Market for Mobile SFA in Insurance Sector 20
Small and Medium Businesses: Lucrative Customer Clusters for
SFA Solutions 20
Competitive Scenario 21
Key Statistical Findings 23
Table 7: World Market for Sales Force Automation (SFA)
(2010): Percentage Breakdown of Revenues by Geographic
Region (includes corresponding Graph/Chart) 23
Market to See Growth in Value-Added Services 23
4G Voice Services Extending New Capabilities to Mobility 23
ROI - A Vital Growth Factor 23
Adoption of Enterprise Mobility at Industrial Level on Rise 24
Enterprise Mobility to Aid Post and Parcel Industry 24
Wireless Environment - An Emerging Trend 24
Convergence of RF Technologies to Improve Market Prospects 25
Truly Open Nature of Cellular Networks - A Challenge to CIOs 25
Advent of New Technologies Paves Way for the Development of
Newer Strategies 25
Enterprise Mobility Market Continues to See Consolidation 26
Mobile Security Management Solutions Rise in Demand 27
Smartphones Security Issues as a Case in Point 28
The Current State of the Smartphone Security Software Market 29
Market Challenges 30
Cost 30
Lack of Enterprise Readiness 30
Device Management Issues 30
Lack of Support from IT Departments 30
Complexity 31
Difficulty in Determining ROI 31
Underdeveloped Solutions and Applications 31
Round-the-Clock Connectivity Fuels Overtime Work Issues 31
Key Statistical Finding 31
Table 8: World Market for Enterprise Mobility (2010):
Percentage Share Breakdown of Revenues for Managed Services &
Professional Services 31

3. PRODUCT OVERVIEW 32
Introduction 32
Product Market Segments 32
Applications 32
Software 32
Hardware 33
Mobile Voice 33
Mobile Data 33
Others 33
Managed Services 33
Professional Services 33
Role of Managed Services in Enterprise Mobility 34
Prospects for Mobility Solutions 34
Enterprise Mobility Management (EMM) 35
Enterprise Mobile Integration (EMI) 35
Web Services 35
Database Synchronization 35
Enterprise Messaging 35
Advantages 35
Limitations 35
Mobile Computing - A Vital Element of Enterprise Mobility 36
Merits 36
Limitations 36
Inadequate Bandwidth 36
Power Consumption 36
Human Interface with the Device 36
Major Decision-Influencing Factors 37
Manageability 37
Functionality and Features 37
Security 37
Device Variety 37
Support and Service 37
Governments 38
Total Cost of Ownership (TCO) 38
Usability 38
Cost Considerations 38
Monthly Carrier Costs 38
Server and Solution Costs 38
Management and Support Costs 38
License Costs 38
Areas of Application 39
Contact List and Directory 39
Call Logging 39
Team Buddy Lists 39
Incoming Calls 39
In a Call 39
Conferencing Rooms 39
Select Types of Enterprise Mobility Solutions 40
Mobile Applications 40
Data Connectivity Services 40
Business Process Solutions 40
Vertical Solutions 40
Horizontal Solutions 40
Professional Services 40
Global Mobility Solutions 40
Voice Solutions 41
Enterprise FMC 41
Device Management as well as Security Solutions 41
Middleware and Applications 41
Select Applications 41
Mobile CRM Solution 41
Advantages 42
Barriers 42
Sales Force Automation (SFA) 42
Advantages 43
Mobile Field Service Management (FSM) 43
Customer Segments 43
Mobile Executives 43
Field Service Workforce 43
Mobile Sales Professionals 44

4. PRODUCT/SERVICE LAUNCHES 45
Samsung Electronics Unveils New Enterprise Mobility Solutions
Range 45
Dell Services Unveils New Enterprise Mobility Solutions and
Services Range 45
McAfee Launches McAfee Enterprise Mobility Management 9.5
Software 45
Symphony Services Unveils Enterprise Mobility Solution 46
Bitzer Mobile Launches Latest Enterprise Virtualized Mobility
Solution 46
Groupe Outremer Telecom and Research In Motion Roll Out
BlackBerry® Solution 46
ABBYY Rolls Out Mobile Data Capture Solution 46
MobileNationHQ to Unveil Enterprise Mobility Platform 47
Kuali Foundation Unveils Kuali Mobility Enterprise 47
FishNet Security Introduces New Security Enterprise Mobility
Practice 47
SAP & Accenture to Unveil New Enterprise Mobility Solutions 48
SAP Unveils Sybase® Unwired Platform 2.0 Enterprise Mobility
Solution 48
Sophos Rolls Out Sophos Mobile Control 49
Aruba Networks Introduces New Networking Product Offerings 49
Aruba Networks Introduces Mobile Virtual Enterprise Architecture 50
MobileIron Introduces version 4.1 of Virtual Smartphone Platform 51
Open Kernel Labs Launches SecureIT Mobile Enterprise 51
Xoriant Introduces Enterprise Mobility Platform 52
SmartBuilder Software Introduces SmartBuilder1 Mobile Software
System 52
Research in Motion and AHA Introduce CDMA-Enabled BlackBerry®
Curve™ 8530 52
Research in Motion Unveils BlackBerry® Bold™ 9780 in Philippines 53
Good Technology Introduces Advanced Mobile Device Management
Support and Enterprise Application Distribution 53
Good Technology Introduces Secure Mobile Browser for its Good
for Enterprise Product 54
iPass Upgrades its Open Device Framework 54
SK Telecom and iPass Introduce Open Mobile 55
iPass® Introduces iPass OpenAccess in Europe 55
SAP and Sybase Introduce New Enterprise Mobility Applications 55
Verizon Extends Managed Mobility Portfolio for Tablets, Cloud
-Based Applications and Personal Devices 55
Notify Technology Launches New NotifySync™ 4.9 56
Notify Technology Unveils NotifyMDM On-Demand 56
Panasonic to Launch Toughbook Android Tablet 57
McAfee Launches Enterprise Mobility Management 9.0 57
Verizon Wireless and Good Technology Unveil Good for Enterprise 57
Jade Releases Jade Unified Mobility Platform 57
Oracle Unveils Oracle Field Service and Oracle Mobile Field
Service 58
Wavelink Releases Wavelink Avalanche 5.0 Enterprise Mobility
Software 58
iPass® Launches New Enhancements for iPass Open Mobile Platform 59
iPass® Launches iPass Open Mobile Platform 59
Alcatel-Lucent, hello, and RIM Introduces BlackBerry Bold™
9700 Smartphone 60
Atlantique Telecom, Research In Motion and Emitac Mobile
Solutions Launch BlackBerry Solution 60
MetroPCS Communications Selects SEVEN® for Push Mobile Email
Technology 61
Complete Innovations Unveils ES400 Track & Dispatch Suite 61
Motorolas Solutions Business Introduces MSP3 Control Edition 62
Adobe Systems Introduces Adobe® LiveCycle® Enterprise Suite 2.5 63
Social and Dynamic Web Content Management Solutions 64
MobileIron Launches Virtual Smartphone Platform 3.0 64
Sybase Launches Sybase Mobility Platform 65
Sybase Introduces Sybase® Unwired Platform in New Version 65
Samsung Electronics Collaborates with Partners to Unveil
Enterprise Mobility Solutions 66
Visage Mobile Rolls Out Mobility Operations Managers Kitchen 66
ProScan Mobility Launches MobileFrame Mobility Platform 66
Decision Point Systems Rolls Out MobileArc for Couriers Solution 67
AT&T Unveils Advanced Mobility Services 67
Nokia and Skype Launch Skype for Symbian 68
Research in Motion and DST Roll Out BlackBerry® Solution in
Brunei 68
Research in Motion Launches BlackBerry® Curve™ 3G in Singapore 68
Tcell, Research in Motion and Emitac Mobile Solutions Unveil
BlackBerry® Smartphones in Tajikistan 69
VivaCell-MTS, Research in Motion and Emitac Mobile Solutions
Roll Out BlackBerry® Smartphones in Armenia 69
Research in Motion and Tata Teleservices Launch BlackBerry®
Curve™ 8530 in India 70
Verizon Communications Introduces Mobility Management for
Government Agencies 71
Sybase 365 Unveils Sybase IPX 71
Sybase Introduces Sybase® Mobile Sales Solution for BlackBerry
Smartphones 71
Sybase Introduces New Sybase Unwired Platform Version 71
Sybase Launches Afaria 72
Sybase Introduces Enhanced SQL Anywhere for iPhone, Windows
Mobile and Blackberry Devices 72
Verizon to Introduce New Mobile Services Enablement Platform 72
AT&T Rolls Out SalesNOW 72
Good Technology™ Launches iPhone® Management and Compliance
Manager 73
AT&T Unveils AT&T Encrypted Mobile Voice 73
McKesson Launches Horizon Homecare MobileCare™ 74
Verizon Introduces Enterprise Mobility as a Service and Global
Fixed Mobile Convergence service 74
Verizon Launches Global Fixed Mobile Convergence 74
SPEC India Develops SPEC SFA 75
Research In Motion Rolls Out BlackBerry Bold 9700 Smartphone 75
Agito Networks Unveils New Enterprise Solution 75
Rapidsoft Technologies Launches Enterprise Mobility Solutions 75
MobileIron Launches Virtual Smartphone Platform 2.0 76
Research In Motion Unveils BlackBerry Enterprise Server 5.0 76
Research In Motion and IBM Unveil Lotus Software for
BlackBerry® Platform 76
Motorola Introduces RCH50 and WT4090 Mobility Devices 77
Motorola Enhances One Point Wireless Suite 77
Damovo Introduces eFMC Solution 78
Brocade Communications Systems Launches Mobility Solutions 78
iPass Introduces Global Enterprise Wi-Fi Client 79
Rhomobile Launches Comprehensive Enterprise Smartphone
Mobility Solution 79
Motorola Introduces TEAM VoWLAN Services 79
Synchronica Introduces Mobile Gateway Enterprise Edition 80
Motorola Launches Vehicle Mounted Modem 4300 80
MTS Allstream Introduces Virtual Workplace Solutions 81
Verizon Business Introduces Enterprise Mobility Services 81
Tangoe Launches CommCare Enterprise Mobility Management
Version 4.5 81
Sybase Introduces Newer Version of iAnywhere Mobile Office 82
Affiliated Computer Services Introduces Managed Mobility Service 82
Good Technology Unveils New Mobile Product Line 82
Ventureforth Launches Mobile i2K 82
IBM Unveils New Managed Support and Service for BlackBerry
Enterprise Solution 83
Enterprise Mobility Introduces MobiCardPRO™ in Combination
with SOTI MobiControl 83
AT&T Launches Mobile Enterprise Applications 83

5. RECENT INDUSTRY ACTIVITY 84
iPass Enter into Enterprise Mobility Services Partnership with
Orange Business Services 84
HCL Technologies Introduces Global Enterprise Mobility
Laboratory in Singapore 84
iPass® Enters into Partnership with International MNC Business
Unit of Deutsche Telekom 84
BMC Software Takes Over Aeroprise 85
Comamtech Merges with DecisionPoint Systems 85
RIM Takes Over Ubitexx 86
AT&T to Take Over T-Mobile USA 86
Intermec Takes Over Enterprise Mobile 86
Motorola Mobility Takes Over Three Laws Mobility 86
Pierre Audoin Consultants Takes Over Berlecon Research 87
Sprint Enters into Partnership with Good Technology 87
Sybase Expands Partnership with Samsung Electronics 88
SAP America Expands Joint Marketing Agreement with Verizon
Communications 88
ServiceSource® and Good Technology Enter into Services
Partnership 88
SteelCloud Enters into Partnership with Fixmo® 89
Cisco Systems Enters into Alliance with Samsung Electronics 89
iPass Signs Technology Collaboration Agreement with Gemalto 90
QASR and TBS Enterprise Mobility Enter into Partnership 90
Logica Chooses mITE as Mobile Device Management Solutions
Provider 90
Protected Mobility™ Enters into Partnership with Simbiottik 91
SEAL Innotech Inks Pilot Agreements for AppsFreedom Enterprise
Mobility Suite 92
Stanley Black & Decker to Take Over InfoLogix 93
AT&T Purchases Specific Assets of inCompass Wireless 93
ShoreTel Takes Over Agito Networks 93
McAfee to Take Over Trust Digital 93
Antenna Software Takes Over Vaultus Mobile Technologies 94
DecisionPoint Systems and TotalMobile Enter into Partnership 94
Korea Telecom Selects Antenna for KT Enterprise Mobility Platform 94
NeoMedia Technologies Enters into Partnership with Samsung
Electronics Italy 95
SingTel and Avnet Technology Sign Distribution Agreement 95
Mahindra Satyam and Sybase Software Form Alliance 95
Intrado and Motorola Form Alliance 96
iPass Enters into Partnership with Magyar Telekom 96
Sybase India Extends Partnership with Wipro Infotech 96
Codegate Offers Enterprise Mobility Solution to Speedy Hire 96
Nokia Inks Enterprise Mobility Contract with iPass 97
AT&T Business Solutions to Establish Advanced Enterprise
Mobility Solutions Group 97
Good Technology™ Takes Over CloudSync 97
ClickSoftware Technologies Collaborates with Sybase 98
Notify Technology Partners with NitroDesk 98
Barcode Warehouse Partners with Panasonic 99
Sybase Enters into Partnership with Orange Business Services 99
Zenprise Takes Over Sparus Software 100
McAfee Takes Over tenCube 100
Synergy Plus to Take Over AirData 101
SEVEN® to Resell Microsoft Windows Live Hotmail Solutions 101
Research In Motion Takes Over DataViz 101
Dell Enters into Partnership with Aruba Networks 101
Sybase Australia Inks Distribution Agreement with Avnet
Technology Solutions 102
Sybase Software Enters into Partnership with Microland 102
Datalogic Mobile Selects Jades Jump Enterprise Mobility Platform 103
Avalon Global Solutions Enters into Partnership with Teleopti 103
Avalon Global Solutions Enters into Joint Venture Agreement
with GPXS Services 103
Tango Networks™ and ChoiceTel Enter into Distribution Partnership 104
Apple and Unisys Enter into Enterprise Mobility Partnership 104
Softechnologies Acquires Antennas Mobile Command Center Field
Service Solution 104
SAP Acquires Sybase 105
Nokia Siemens Networks Acquires Wireless Networks Unit of
Motorola 106
Hewlett-Packard Development Company Acquires Palm 106
Pitney Bowes Australia Enters into Partnership with AirData 106
VISTO Snaps Up Good Technology 107
Avaya Takes Over Nortel Enterprise Solution 107
Barcoding to Purchase Navigator Technologies 107
ValueFirst Messaging Takes Over Cellnext Solutions 108
Research In Motion Acquires Chalk Media 108
Antenna Software Purchases Dexterra 108
iPass and Eircom Enter into Alliance 108
Motion Computing® and Sig-Tec® Enter into Partnership 108
IBM, NSEC, and VMware Collaborate 109
Blackbay Partners with SOTI 109
Samsung Telecommunications America Enters into Collaboration
with Sybase 110
Apprion and Industrial Mobility Enter into Partnership with
Huntsman 110
Pyxis Mobile Enters into Partnership with Enterprise Mobile 110
Sky Technologies and Peak Technologies Enter into Partnership 111
TBS Enterprise Mobility Partners with Motorola 111
Sybase Enters into Partnership with Samsung 112
U4EA Technologies Partners with Stoke 112
iPass Collaborates with Telenet 113
Sybase to Collaborate with Verizon 113
Sybase Enters into Partnership with Siemens Enterprise
Communications 114
T-Mobile USA Collaborates with Meru Networks 114
Mirapoint Teams Up with Notify Technology 114
Northcore Technologies Enters into Alliance with Motorola 115
TBS Enterprise Mobility Collaborates with IBM 115
Verizon Teams with Qucikcomm 115
Citrix Systems and Intel Corporation Ink Agreement 115
Hay Group Selects Enterprise Mobility Solution of iPass 116
Good Technology Enhances ‘Good for Enterprise' Mobile
Messaging Service 116
NetMotion Wireless Achieves Enterprise Mobility Validation for
Mobility XE 116
Agito Networks Enhances Enterprise Mobility Service for
BlackBerry Smartphones 117
Motorola Selects SeQent 117
InfoLogix Bags Contract from LaSalle 117
Agito Networks and Damovo Ink Agreement 118
Samsung Telecommunications America Expands Reach of Samsung
Mobile Innovator Program 118
LeasePlan Selects Verizon Business 118
Apprion Inks OEM Agreement with Motorola 119
Motorola to Expand Customer Fulfillment Center 119
Correos y Telegrafos Installs Enterprise Mobility Platform of
Motorola 119
Jade Communications and TBS Enterprise Mobility Enter into
Agreement 120

6. FOCUS ON SELECT PLAYERS 121
AT&T (USA) 121
Cerner Corporation (USA) 121
Citrix Systems, Inc. (USA) 121
Enterprise Mobility LLC (USA) 122
Good Technology, Inc. (USA) 122
Hewlett-Packard Development Company, L.P. (USA) 123
International Business Machines Corporation (USA) 123
iPass, Inc. (USA) 124
McKesson Corporation (USA) 124
Motion Computing, Inc. (USA) 125
Motorola Mobility, Inc (USA) 125
Nokia Corporation (Finland) 125
Notify Technology Corporation (USA) 126
Panasonic Corporation (Japan) 126
Research In Motion Limited (Canada) 126
Sybase, Inc. (USA) 127
Verizon Business (USA) 127

7. GLOBAL MARKET PERSPECTIVE 128
Table 9: World Recent Past, Current & Future Analysis for
Enterprise Mobility Solutions by Geographic Region - North
America, Europe, Asia-Pacific, Middle East, and Latin America
Markets Independently Analyzed with Annual Revenue Figures in
US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 128

Table 10: World Historic Review for Enterprise Mobility
Solutions by Geographic Region - North America, Europe,
Asia-Pacific, Middle East, and Latin America Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 129

Table 11: World 15-Year Perspective for Enterprise Mobility
Solutions by Geographic Region - Percentage Breakdown of
Revenues for North America, Europe, Asia-Pacific, Middle East,
and Latin America Markets for Years 2003, 2010 & 2017
(includes corresponding Graph/Chart) 130
By Applications 131
Table 12: World Recent Past, Current & Future Analysis for
Enterprise Mobility Applications by Region - North America,
Europe, Asia-Pacific, Middle East, and Latin America Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2009 through 2017 (includes corresponding
Graph/Chart) 131

Table 13: World Historic Review for Enterprise Mobility
Applications by Region - North America, Europe, Asia-Pacific,
Middle East, and Latin America Markets Independently Analyzed
with Annual Revenue Figures in US$ Million for Years 2003
through 2008 (includes corresponding Graph/Chart) 132

Table 14: World 15-Year Perspective for Enterprise Mobility
Applications by Geographic Region - Percentage Breakdown of
Revenues for North America, Europe, Asia-Pacific, Middle East,
and Latin America Markets for Years 2003, 2010 & 2017
(includes corresponding Graph/Chart) 133

Table 15: World Recent Past, Current & Future Analysis for
Enterprise Mobility Software by Region - North America,
Europe, Asia-Pacific, Middle East, and Latin America Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2009 through 2017 (includes corresponding
Graph/Chart) 134

Table 16: World Historic Review for Enterprise Mobility
Software by Region - North America, Europe, Asia-Pacific,
Middle East, and Latin America Markets Independently Analyzed
with Annual Revenue Figures in US$ Million for Years 2003
through 2008 (includes corresponding Graph/Chart) 135

Table 17: World 15-Year Perspective for Enterprise Mobility
Software by Geographic Region - Percentage Breakdown of
Revenues for North America, Europe, Asia-Pacific, Middle East,
and Latin America Markets for Years 2003, 2010 & 2017
(includes corresponding Graph/Chart) 136

Table 18: World Recent Past, Current & Future Analysis for
Enterprise Mobility Hardware by Region - North America,
Europe, Asia-Pacific, Middle East, and Latin America Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2009 through 2017 (includes corresponding
Graph/Chart) 137

Table 19: World Historic Review for Enterprise Mobility
Hardware by Region - North America, Europe, Asia-Pacific,
Middle East, and Latin America Markets Independently Analyzed
with Annual Revenue Figures in US$ Million for Years 2003
through 2008 (includes corresponding Graph/Chart) 138

Table 20: World 15-Year Perspective for Enterprise Mobility
Hardware by Geographic Region - Percentage Breakdown of
Revenues for North America, Europe, Asia-Pacific, Middle East,
and Latin America Markets for Years 2003, 2010 & 2017
(includes corresponding Graph/Chart) 139

Table 21: World Recent Past, Current & Future Analysis for
Enterprise Mobility - Mobile Voice Technology by Region -
North America, Europe, Asia-Pacific, Middle East, and Latin
America Markets Independently Analyzed with Annual Revenue
Figures in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 140

Table 22: World Historic Review for Enterprise Mobility -
Mobile Voice Technology by Region - North America, Europe,
Asia-Pacific, Middle East, and Latin America Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 141

Table 23: World 15-Year Perspective for Enterprise Mobility -
Mobile Voice Technology by Geographic Region - Percentage
Breakdown of Revenues for North America, Europe, Asia-Pacific,
Middle East, and Latin America Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 142

Table 24: World Recent Past, Current & Future Analysis for
Enterprise Mobility - Mobile Data Technology by Region - North
America, Europe, Asia-Pacific, Middle East, and Latin America
Markets Independently Analyzed with Annual Revenue Figures in
US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 143

Table 25: World Historic Review for Enterprise Mobility -
Mobile Data Technology by Region - North America, Europe,
Asia-Pacific, Middle East, and Latin America Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 144

Table 26: World 15-Year Perspective for Enterprise Mobility -
Mobile Data Technology by Geographic Region - Percentage
Breakdown of Revenues for North America, Europe, Asia-Pacific,
Middle East, and Latin America Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 145

Table 27: World Recent Past, Current & Future Analysis or
Other Enterprise Mobility Technologies by Region - North
America, Europe, Asia-Pacific, Middle East, and Latin America
Markets Independently Analyzed with Annual Revenue Figures in
US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 146

Table 28: World Historic Review for Other Enterprise Mobility
Technologies by Region - North America, Europe, Asia-Pacific,
Middle East, and Latin America Markets Independently Analyzed
with Annual Revenue Figures in US$ Million for Years 2003
through 2008 (includes corresponding Graph/Chart) 147

Table 29: World 15-Year Perspective for Other Enterprise
Mobility Technologies by Geographic Region - Percentage
Breakdown of Revenues for North America, Europe, Asia-Pacific,
Middle East, and Latin America Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 148

8. NORTH AMERICA 149
A.Market Analysis 149
Outlook 149
Popularity for Enterprise Mobility on Rise 149
Product/Service Launches 149
Strategic Corporate Developments 174
Select Players 197
B.Market Analytics 203
Table 30: North American Recent Past, Current & Future
Analysis for Enterprise Mobility Solutions by Technology -
Applications, Software, Hardware, Mobile Voice, Mobile Data
and Other Markets Independently Analyzed with Annual Revenue
Figures in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 203

Table 31: North American Historic Review for Enterprise
Mobility Solutions by Technology - Applications, Software,
Hardware, Mobile Voice, Mobile Data and Other Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 204

Table 32: North American 15-Year Perspective for Enterprise
Mobility Solutions by Technology - Percentage Breakdown of
Revenues for Applications, Software, Hardware, Mobile Voice,
Mobile Data and Other Markets for Years 2003, 2010 & 2017
(includes corresponding Graph/Chart) 205

9. EUROPE 206
A.Market Analysis 206
Outlook 206
Mobile SFA Market - An Overview 206
Stringent EU Regulations for Data Roaming to Lower Costs 206
Product/Service Launches 207
Strategic Corporate Developments 212
Select Regional Player 220
B.Market Analytics 221
Table 33: European Recent Past, Current & Future Analysis
for Enterprise Mobility Solutions by Technology -
Applications, Software, Hardware, Mobile Voice, Mobile Data
and Other Markets Independently Analyzed with Annual Revenue
Figures in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 221

Table 34: European Historic Review for Enterprise Mobility
Solutions by Technology - Applications, Software, Hardware,
Mobile Voice, Mobile Data and Other Markets Independently
Analyzed with Annual Revenue Figures in US$ Million for
Years 2003 through 2008 (includes corresponding Graph/Chart) 222

Table 35: European 15-Year Perspective for Enterprise
Mobility Solutions by Technology - Percentage Breakdown of
Revenues for Applications, Software, Hardware, Mobile Voice,
Mobile Data and Other Markets for Years 2003, 2010 & 2017
(includes corresponding Graph/Chart) 223

10. ASIA-PACIFIC 224
A.Market Analysis 224
Outlook 224
Overview 224
Mobile Email Dominates the Market 224
Healthcare and Pharmaceutical Sectors Drive Growth 224
India and China Extend Significant Opportunity 225
India to See Growth in Enterprise Mobility 225
Smartphones: A Key Growth Driver for Enterprise Mobility 226
Competitive Scenario 226
Product/Service Launches 227
Strategic Corporate Developments 230
Select Player 234
B.Market Analytics 235
Table 36: Asia-Pacific Recent Past, Current & Future
Analysis for Enterprise Mobility Solutions by Technology -
Applications, Software, Hardware, Mobile Voice, Mobile Data
and Other Markets Independently Analyzed with Annual Revenue
Figures in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 235

Table 37: Asia-Pacific Historic Review for Enterprise
Mobility Solutions by Technology - Applications, Software,
Hardware, Mobile Voice, Mobile Data and Other Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 236

Table 38: Asia-Pacific 15-Year Perspective for Enterprise
Mobility Solutions by Technology - Percentage Breakdown of
Revenues for Applications, Software, Hardware, Mobile Voice,
Mobile Data and Other Markets for Years 2003, 2010 & 2017
(includes corresponding Graph/Chart) 237

11. THE MIDDLE EAST 238
A.Market Analysis 238
Outlook 238
Strategic Corporate Development 238
B.Market Analytics 239
Table 39: Middle East Recent Past, Current & Future Analysis
for Enterprise Mobility Solutions by Technology -
Applications, Software, Hardware, Mobile Voice, Mobile Data
and Other Markets Independently Analyzed with Annual Revenue
Figures in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 239

Table 40: Middle East Historic Review for Enterprise
Mobility Solutions by Technology - Applications, Software,
Hardware, Mobile Voice, Mobile Data and Other Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 240

Table 41: Middle East 15-Year Perspective for Enterprise
Mobility Solutions by Technology - Percentage Breakdown of
Revenues for Applications, Software, Hardware, Mobile Voice,
Mobile Data and Other Markets for Years 2003, 2010 & 2017
(includes corresponding Graph/Chart) 241

12. LATIN AMERICA 242
A.Market Analysis 242
Outlook 242
Latin America Extends Opportunity for the Market 242
Product/Service Launch 242
B.Market Analytics 243
Table 42: Latin American Recent Past, Current & Future
Analysis for Enterprise Mobility Solutions by Technology -
Applications, Software, Hardware, Mobile Voice, Mobile Data
and Other Markets Independently Analyzed with Annual Revenue
Figures in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 243

Table 43: Latin American Historic Review for Enterprise
Mobility Solutions by Technology - Applications, Software,
Hardware, Mobile Voice, Mobile Data and Other Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 244

Table 44: Latin American 15-Year Perspective for Enterprise
Mobility Solutions by Technology - Percentage Breakdown of
Revenues for Applications, Software, Hardware, Mobile Voice,
Mobile Data and Other Markets for Years 2003, 2010 & 2017
(includes corresponding Graph/Chart) 245

COMPETITIVE LANDSCAPE

Total Companies Profiled: 129 (including Divisions/Subsidiaries - 134)

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Region/Country Players
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The United States 83
Canada 7
Japan 3
Europe 20
Germany 2
The United Kingdom 11
Rest of Europe 7
Asia-Pacific (Excluding Japan) 19
Africa 1
Middle-East 1
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Consumerization of the enterprise received significant success in the recent past. Given its widely accepted role in improving the overall responsiveness, agility, and flexibility of an organization, enterprise mobility has truly transformed into a competitive requirement in today’s worldwide marketplace. Enterprise mobility takes business operations out of the corporate boundary walls, enabling business transactions to be carried out right from the scene of action, thereby reducing any possible delays in order processing. With cut-throat competition in the marketplace demanding internationalization of workforce, grueling business travels and communications round-the-clock, it is highly critical for workers, especially the field staff and traveling employees to be able to access corporate networks and be in touch with company’s data at any point of the time and from anywhere. This therefore throws the spotlight on enterprise mobility, a combination of hardware, software and business applications that enable employees to carryout their daily transactions connecting to the corporate network from a remote location using mobile devices. With more and more businesses likely to operate in 24/7 environments, eying global opportunities, companies succeeding in future will mostly be the ones embracing enterprise mobility as a key communications strategy.

The prolonged world economic recession dampened the enterprise communication market, especially so in the developed markets such as the US and Europe. Despite cost advantages of innovative technologies, companies remained wary of their investments, including those on communications solutions. The global Enterprise mobility market, witnessed tough business conditions in years 2009 and 2010, as the weak and stressed economic health whittled down growth rates. Lack of strong budgets to fund mobility initiatives as a result of the clampdown on capital equipment budgets and widespread scrutiny over operating expenses in business organizations largely squeezed new orders during the period. Small and medium businesses in particular pushed new corporate mobility initiatives into the backburner for a more focused concentration on core objectives to sail over the crisis, thus squeezing demand further. High levels of unemployment also had a direct impact on the number of employees requiring mobility solutions. Drop in international business travels, as a result of companies’ cost cutting measures also affected market prospects during the period.

Although demand for enterprise mobility nose-dived in 2009 as a result of the aforementioned factors, the market quickly recovered from the slump to post considerable improvement in growth in Q4-2010. Improvements in corporate IT budgets, and overall IT/communications spending revived demand for enterprise mobility solutions. The slowdown has also brought about a change in perception among enterprises over their IT infrastructure spends. Companies no longer perceive IT resources just as means to carry out their daily operations, but are increasingly focusing on investing in solutions that can help increase employee productivity, bring innovations, foster employee collaboration, and gain competitive business advantage, all of which are important variables in constrained business environment. Poised to gain from this trend will be enterprise mobility solutions that help empower employees and enable IT resources to do a lot more with less. Therefore, companies are expected get their act together in stemming any further delays in investing in efficiency-enhancing solutions such as enterprise mobility solutions and reap the benefits of a mobile infrastructure.

Introduction of several new sophisticated mobility devices such as smartphones and tablets will drive increased adoption of enterprise mobility over the next few years. Capable of storing large amount of data and carrying out computational tasks, smartphones have become a better alternative to expensive laptops for corporate network.

As stated by new market research report on Enterprise Mobility, Europe represents the largest regional market. Mobile Voice market represents the largest product segment for enterprise mobility. However, fast-paced growth in other enabling categories such as applications, software, hardware, and mobile data, will soon squeeze revenues for the mobile voice segment over the next few years. Applications Market in particular represents the fastest growing revenue category for enterprise mobility with revenue growing at a CAGR of about 11.4% over the analysis period.

Major players in the industry include AT&T, Cerner Corporation, Citrix Systems Inc., Enterprise Mobility LLC, Good Technology Inc., Hewlett-Packard Development Company L.P., International Business Machines Corporation, iPass Inc., McKesson Corporation, Motion Computing Inc., Motorola Mobility Inc., Nokia Corporation, Notify Technology Corporation, Panasonic Corporation, Research In Motion Limited, Sybase Inc., Verizon Business, among others.

© Global Industry Analysts, Inc

- AT&T
- Cerner Corporation
- Citrix Systems Inc.
- Enterprise Mobility LLC
- Good Technology Inc.
- Hewlett-Packard Development Company L.P.
- International Business Machines Corporation
- iPass Inc.
- McKesson Corporation
- Motion Computing Inc.
- Motorola Mobility Inc.
- Nokia Corporation
- Notify Technology Corporation
- Panasonic Corporation
- Research In Motion Limited
- Sybase Inc.
- Verizon Business

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