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COO Best Practices for Conducting Year-End Reviews
ExecSense, Nov 2011, Pages: 60
In this webinar, ExecSense examines everything you need to know in 60 minutes regarding how top COOs conduct year-end reviews, key points they make sure to cover, and how to use the meeting as a motivational tool for them to exceed expectations in the year ahead.
Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad or printed out) to update how you do your year-end reviews and implement best practices and strategies found to be most successful by other leading COOs. The webinar is led by Lisa Anderson and covers:
- What every COO should know about the four stages of an effective review - review previously set clear goals or targets, execution of the work, reviewing and reflecting how work went against goals and targets, setting new clear goals and targets, the legal and ethical quicksand that must be avoided by COOs in conducting reviews, and more. - Learn how to focus on observable behaviors; avoid doing all the talking; avoid focusing only on areas that need improvement; separate the discussion about performance from the discussion about money - The 7 things that will derail any review and steps to avoid them including, focusing on the appraisal forms; not preparing beforehand; defensiveness; not communicating during the year; not clarifying enough and 3 things that will leave employees feeling good regardless of the content of a review - Case studies of 3 year-end reviews done by top COOs; 4 questions every COO should ask during review; specific examples of how savvy COOs use employee reviews to build team spirit and commitment
Upon registering, ExecSense will email you the call-in number for you to listen from your office or mobile phone while viewing the PowerPoint slides (while you can view the PowerPoint online as a webinar, we will also be emailing you the PowerPoint file so you can listen offline, print out the slides, or even transfer the slide jpegs to view on your mobile device).
Praise for ExecSense Webinars:
“Well organized, well articulated, and easy to follow. The ExecSense webinar I attended was the best virtual learning experience I've had in quite some time.” – Brian K. Moore, HR Communications, Humana
“Dynamic, up-to-date resource…” – Tina Ferguson, CEO of Rapid Success Partners
“ExecSense webinars are convenient and on-point…an intelligent discussion on a very relevant subject.” – Meghan Wulff, Focus Management Group
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