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E-learning course: Personal Information Protection Training

Knowledge Platform, Dec 2011


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Overview

With increasing use of Personal Information by Corporations in advanced information societies, governments and regulatory agencies have enacted laws that aim to protect the individual’s rights and economic interests against violation of the individual’s privacy.

The laws lay down stringent guidelines on obtaining, storing, transferring, using, destroying and deleting and protecting the information by organizations. Under such laws, the organizations are obliged to implement people security measures, supervise employees and verify that employees are adhering to established security measures. With such privacy laws coming into force, organizations are faced with the need to not only effectively and efficiently set up processes but also train their employees on such laws, obligations, and the consequences of non-compliance.

Why E-Learning for Personal Information Protection Training?

- Employees play an integral role in protecting the assets of an organization, and therefore need to be adequately trained.
- E-Learning is a quick, affordable, and effective method for delivering security awareness training to a centralized and distributed employee base.
- E-Learning, in many situations, is more effective than Instructor-Led Training because it provides systematic tracking and assessment of learner progress.
- E-Learning allows a common message to be distributed across an organization’s workforce.

Course Objective:

The Personal Information Protection course aims to increase an employees knowledge of their institution’s policies and processes regarding personal information, thereby reducing liability due to failures.

The course not only familiarizes the learners about what constitutes personal information, but also introduces the learners to the policies on incident reporting and responses.

Target Audience:

The course is designed for all employees and contractors in an organization.


Instructional Design Approach:

The course is built around a very unique Instructional Design where in the Information Layer is separated from the Instructional Layer. The core information is presented as FAQs in the Resources Section and the course is built around scenarios. In the Demo module one can notice that the scenario in use is built for the Japanese market. The Resources button on the top left corner will open up the FAQs section where the learner can gather information on the laws and about personal information protection. When needed, the scenarios can be modified to suit a particular industry, geography or company thereby providing an organization with E-Learning materials as quickly as possible.

Case Study:

The Challenge
To help protect the personal information of their customers and to ensure that the employees confirm and comply to the new regulations as defined by the Personal Information Protection Act, one large multinational investment bank needed to train their employees across the world on the various facets of the PIPA. They also wanted to ensure that the employees understood the nuances of the act and are able to clearly understand what constitutes as personal information and what they could or could not do with that information.

The Solution
The large investment bank approached Knowledge Platform based on the company’s experience in providing interactive and engaging compliance learning solutions to the banking and finance community across the Asia/Pacific region. Knowledge Platform was able to leverage its expertise and existing E-Learning content for Privacy protection to quickly turn around a highly interactive and engaging E-Learning solution customized for the bank.

The net result of working with Knowledge Platform was that the large investment bank was able to bring a training solution to their employees very quickly without having to invest the time and capital to develop a solution from scratch. The flexibility to use Knowledge Platform’s existing content along with the ability to customize this content specific to its requirements helped pave the way for a larger relationship with the client.

WHAT YOU WILL GET

Price includes the following services and features:

- Unlimited Access to the courseware during the contract period (12 months)
- Reporting for Audit Trail
- Secure Hosting
- Technical Support
- Certificate of Completion

Group discounts available. For more information please contact us.



For enquiries please call us on:
  +353-1-415-1241 (GMT Office Hours)
  1-917-300-0470 (EST Office Hours)

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