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Bancassurance in Germany: Life, Non-Life and Creditor Insurance

Finaccord, November 2011

PUBLICATION OVERVIEW

Finaccord’s report titled Bancassurance in Germany: Life, Non-Life and Creditor Insurance is about the distribution of insurance products through banks and other lending institutions in Germany. Types of insurance considered are: investment-related life insurance and retirement savings; risk life insurance, critical illness insurance and income protection insurance; accident insurance, medical expenses insurance and health / hospital cash plans; personal motor insurance and household insurance; and creditor insurance for mortgages, consumer finance and credit cards.

Based on a survey of 173 organisations, it identifies 889 bancassurance distribution initiatives across these types of insurance, and highlights the operating models and product providers used in the vast majority of cases. Moreover, it analyses these bancassurance agreements in terms of ‘weighted partnerships’ which take into account the size of the retail customer base of the banking institutions distributing these policies, thereby differentiating between the most important relationships and those that are comparatively minor.

In addition, with the exception of creditor insurance, for which historic, current and forecast market size data is provided for 2007, 2011 and 2015, the report also sizes the market for the various types of insurance investigated in terms of gross written premiums between 2006 and 2010, provides a general introduction to the banking sector, comments upon the general influence of the bank distribution channel for these types of insurance, and presents available data for key bancassurance underwriters, including captives, joint ventures and other dedicated bancassurance underwriters.

KEY BENEFITS

You may be able to use this report and the PartnerBASE™ dataset that accompanies it in one or more of the following ways:

- gain access to a source of information that provides a comprehensive overview of the provision of a range of personal insurance products by a majority of significant banking entities in Germany;

- identify partnership opportunities for these types of insurance that may arise either because a banking institution is not currently active or because there is scope for replacing an existing initiative;

- understand which underwriters and other product providers have been successful in establishing distribution relationships with the most important banking entities in Germany;

- assess the background to the most significant bancassurance deals, differentiating between those that originate from long-term or strategic objectives and those that are more transient;

- appreciate the magnitude of the opportunity to sell different types of life, non-life and creditor insurance through banks and other lending institutions in Germany.

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

What is this report about?

Distribution partnerships with banks and other lending institutions constitute the focus of this report

Rationale

Across Europe, over 80% of banking entities surveyed are active in this arena to one extent or another

Methodology

Survey of banks and other lending institutions

Market data

Definitions

Investment-related life insurance

Retirement savings

Risk life insurance

Critical illness insurance

Income protection insurance

Accident insurance

Health / hospital cash plans

Medical expenses insurance

Personal motor insurance

Household insurance

Creditor insurance

Mortgages, consumer finance and credit cards

Weighted provider share of partnerships

Operating models

Abbreviations and exchange rates

Finaccord

2.0 MARKET ANALYSIS

Banks and other lending institutions covered

Introduction to the banking sector

In spite of some consolidation, Germany’s banking sector remains comparatively fragmented

Many of the regional public sector banks have suffered during the financial crisis...

... although the savings banks are largely perceived by consumers to be safe institutions

Taken as a whole, the co-operative banks possess the most retail branches in Germany

Investment-related life insurance and retirement savings

Insurance market size and growth

Riester and basic pension contracts fuel strong growth in the market for retirement savings products

‘Kapitalversicherung’ policies constitute a popular form of saving for many households

Rürup pension contracts are targeted most of all at self-employed customers

Distribution share of banks

Recent evidence suggests that the distribution share of banks in investment and pension policies is rising

Bancassurance provision rates, operating models and partnerships

Investment-related life insurance

Investment-related life insurance policies are offered quite widely by banking institutions in Germany

Talanx bought out Postbank’s equity holding in PB Lebensversicherung in 2007

Commerzbank switched its bancassurance partner after buying Dresdner Bank from Allianz in 2008

Deutsche Bank and Santander Consumer Bank both took steps to extend their deals during 2011

Including all types of provider, over 30 competitors hold relationships with banks in this sector...

... and several significant banking institutions are not distributors of investment-related life insurance

Retirement savings

Retirement savings products of one sort or another are available from over 50% of banks investigated

Partnerships with major banks determine the ranking by weighted share of product providers

Thanks to a previous deal with SEB, AXA is used as one of two providers by Santander Consumer Bank

Some links in place for retirement savings replicate those verified for investment-related life insurance

Performance of key bancassurance underwriters

The bancassurance-focused subsidiaries of Talanx ceded market share between 2006 and 2010

Protection-related life insurance

Insurance market size and growth

Protection-related life insurance is composed primarily of the risk life and work incapacity segments

Reforms to the pension system have resulted in growing demand for work incapacity insurance

Distribution share of banks

The most recent evidence suggests the distribution share of banks in protection-related policies is rising

Bancassurance provision rates, operating models and partnerships

Risk life insurance

Around a half of banking institutions researched in Germany are distributors of risk life insurance

Zurich’s strategic partnership with Deutsche Bank has been running for over ten years

Rheinland Versicherungen extended its relationship with Santander Consumer Bank in early 2011

Several private sector insurers have established partnerships with public sector savings banks

ERGO DIrekt (formerly KarstadtQuelle Versicherungen) is used by Valovis Bank

Building societies generally distribute the policies of their parent insurance companies

Six banks utilise captive brokers for risk life insurance

Several significant banking institutions are not distributors of stand-alone risk life insurance

Critical illness insurance

Critical illness insurance is not widely marketed by banking institutions in Germany

Income protection insurance

Provision rates and partnerships largely resemble those for risk life insurance...

... although some are unique to this form of cover...

... including relationships involving American Express and National Bank

Performance of key bancassurance underwriters

Accident and health insurance

Insurance market size and growth

Germany’s large and growing health insurance market itself breaks down into six main product categories

Around 9 million German consumers possess private medical insurance policies...

... which sometimes incorporate hospital cash benefits but rarely health cash benefits

Distribution share of banks

The most recent evidence suggests the distribution share of banks in accident and health insurance is rising

Bancassurance provision rates, operating models and partnerships

Accident insurance

Accident insurance is widely available from banking institutons in Germany

PB Versicherung, owned by Talanx, holds a partnership with much unrealised potential

Talanx is also active in this bancassurance segment via neue leben and TARGO Versicherung

16 banks with more than one million retail clients have no scheme for accident insurance

Medical expenses insurance

By means of four key banacassurance partnerships, DKV holds the highest weighted share

Union Krankenversicherung is the main health insurance provider used by public sector banks...

... although HanseMerkur has established relationships with several ‘sparkassen’

Many quite sizeable banking institutions in Germany do not distribute medical expenses insurance

Health / hospital cash plans

ACE European Group holds the partnership with by far the highest latent potential in this arena

Other relationships are limited to medium-sized and small banking entities

Performance of key bancassurance underwriters

TARGO Versicherung has improved its market share in Germany’s accident insurance sector

Personal motor and household insurance

Gross written premiums for personal motor insurance increase in 2010 for the first time in four years

Distribution share of banks

The most recent evidence suggests the distribution share of banks in motor and household policies is rising

Bancassurance provision rates, operating models and partnerships

Personal motor insurance

Around a half of German banks surveyed have an arrangement in place for personal motor insurance

HUK24, Allianz and DA Direkt lay claim to the partnerships with the most apparent potential

Several insurers distribute personal motor policies through subsidiary banks or building societies

ERGO Direkt’s partnership with Valovis Bank originates from a previous joint venture

19 banks with more than 1 million retail clients have no scheme for personal motor insurance

Household insurance

The provision rate for household insurance is somewhat higher than that for personal motor cover

By weighted share of partnerships, ERGO is ranked fourth thanks to its deal with HypoVereinsbank

DEVK holds five partnerships but all with relatively small banking institutions

Household insurance is absent from the product portfolio of several significant retail banks

Performance of key bancassurance underwriters

Creditor insurance

Consumer lending market size and growth

Mortgage lending

The value of the German mortgage market has remained virtually static in recent years

Non-mortgage lending

... while non-mortgage lending to consumers grew quite quickly in 2009 and 2010

Credit and other pay later cards

Credit and other pay later cards issued in Germany exceeded 25 million for the first time in 2010

Creditor insurance provision rates, operating models and partnerships

Creditor insurance linked to mortgages

External underwriters are normally used to source mortgage-related creditor insurance in Germany

PB Leben, owned by Talanx, has access to a large number of potential customers through Postbank

Deutsche Bank and Zurich have a relatively long-established bancassurance partnership

In total, there are around 45 product providers active in this segment of German creditor insurance

Only one bank was found to work with a joint venture underwriter

Creditor insurance linked to consumer finance

Out of 144 providers of consumer finance, 128 have an arrangement for related creditor insurance

Cardif has a large number of partnerships with medium-sized lenders in Germany

Eight institutions were making use of a captive underwriter for loan payment protection insurance

Lending institutions with no scheme in this field include several sizeable organisations

APRIL Financial Services achieved revenues of EUR 8 million in Germany in 2010

In conjunction with PROCHECK24, Cardif introduced an innovative new policy in 2011

Since January 2011, Talanx has been a co-owner of Credit Life International

ProTect Versicherung is a public sector insurer with a specific focus on creditor insurance

Swiss Life Solutions utilises its ‘NextGen’ software platform across eight European markets

Creditor insurance linked to credit cards

Relatively few credit card issuers have an arrangement for related payment protection insurance

Creditor insurance risk coverage

The vast majority of creditor insurance policies potentially offer comprehensive cover

Alternative distribution channels

Creditor insurance can also be acquired through various insurance and loan brokers

Creditor insurance market size, growth and forecast

Total gross written premiums are likely to be close to EUR 7 billion in 2012 or 2013

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY

Overview of bancassurance provision rates for different types of insurance in Germany, 2011

1.0 INTRODUCTION

Banks and other lending institutions in Germany contacted by Finaccord, segmented by type

2.0 MARKET ANALYSIS

Gross written premiums for investment-related life insurance and retirement savings in Germany, 2006-2010

Gross written premiums for investment-related life insurance and retirement savings in Germany, 2006-2010 (data)

Bancassurance provision of investment-related life insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Bancassurance provision of retirement savings in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Market share in total life insurance of key bancassurance underwriters in Germany, 2006-2010 (data)

Gross written premiums for protection-related life insurance in Germany, 2006-2010

Gross written premiums for protection-related life insurance in Germany, 2006-2010 (data)

Bancassurance provision of risk life insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Bancassurance provision of critical illness insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Bancassurance provision of income protection insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Gross written premiums for accident and health insurance in Germany, 2006-2010

Gross written premiums for accident and health insurance in Germany, 2006-2010 (data)

Bancassurance provision of accident insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Bancassurance provision of medical expenses insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Bancassurance provision of health / hospital cash plans in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Market share in accident insurance of key bancassurance underwriters in Germany, 2006-2010 (data)

Gross written premiums for personal motor and household insurance in Germany, 2006-2010

Gross written premiums for personal motor and household insurance in Germany, 2006-2010 (data)

Bancassurance provision of personal motor insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Bancassurance provision of household insurance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Residential mortgage lending balances outstanding in Germany (absolute and per capita), 2006-2010

Consumer non-mortgage lending balances outstanding in Germany (absolute and per capita), 2006-2010

Credit and other pay later cards issued and per capita in Germany, 2006-2010

Key data points for the consumer lending market in Germany, 2006-2010

Provision of creditor insurance linked to mortgages in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Provision of creditor insurance linked to consumer finance in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Provision of creditor insurance linked to credit cards in Germany, 2011: provision rate, operating models and weighted provider share of partnerships

Risk coverage of creditor insurance policies in Germany, segmented by type of underlying product, 2011

Creditor insurance gross written premiums in Germany, segmented by policy type, 2007, 2011 and 2015 (forecast)

Creditor insurance gross written premiums in Germany, segmented by cover type, 2007, 2011 and 2015 (forecast)

Creditor insurance gross written premiums in Germany segmented by policy and cover type, 2007, 2011 and 2015 (forecast) (data)

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