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Copyright Information Purchasing and Usage: Best Practices of American Corporations Product Image

Copyright Information Purchasing and Usage: Best Practices of American Corporations

  • Published: September 2001
  • Region: United States
  • Primary Research Group

This study looks closely at how American companies buy and use books, directories, Cd-rom and online databases, journals, magazines, and web-based information services.

The study looks at the practices of leading American companies and government agencies such as Ford Motor Company, Compaq, AAB, Microsoft, the US Department of State and others.

Gives advice on developing digital resources, monitoring information usage, negotiating contracts with information providers, content procurement strategies, internal pricing and other issues.

INTRODUCTION ............................................................................................................<BR><BR> CHAPTER ONE: SUMMARY OF SOME OF THE MAIN FINDINGS<BR><BR> WHAT IS HAPPENING IN THE PUBLISHING/INFORMATION INDUSTRY AND HOW DOES<BR> IT AFFECT INFORMATION CONSUMERS ........................................................................<BR><BR> Too Much Info? .......................................................................................................<BR> AUTOMATION OF INTERNAL CONTENT COMBINED WITH AUTOMATION OF COPYRIGHT<BR> INFORMATION ...........................................................................................................<BR> CONTENTS ................................................................................................................<BR> DEFINE INFORMATION NEEDS .....................................................................................<BR> CATEGORIZE INFORMATION NEEDS ............................................................................<BR> PROFILING INFORMATION USAGE ...............................................................................<BR><BR> CORPORATE INFORMATION: WHERE DOES IT COME FROM? HOW MUCH DOES IT<BR> COST? ...........................................................................................................................<BR><BR> Cost Structure -- Free Information Error! Bookmark not defined.<BR> Inexpensive Web Based Services: .............................................................................<BR> Paper-Based Information ..........................................................................................<BR> CD-ROM? ................................................................................................................<BR> ...............................................................................................................................<BR> Intranet License: ......................................................................................................<BR> Information Sources for the Modern American Corporation by Type of Medium, 2001 ......<BR> Expected Corporate Information Sources for the Moderrn American Corporation by <BR> Type of Medium, 2005 ...............................................................................................<BR> MAJOR ISSUES IN CONTRACT LANGUAGE FOR INFORMATION SERVICES ........................<BR> ELECTRONIC ACCESS: HOW FAST IS IT DEVELOPING ...................................................<BR> NOVEL USES OF ELECTRONIC INFORMATION IN PUBLIC RELATIONS ...............................<BR><BR> CHAPTER TWO: JOHN COX ASSOCIATES ........................................................................<BR><BR> NEGOTIATING CONTRACT LANGUAGE FOR E-PRODUCTS ...............................................<BR> COPYRIGHT COMPLIANCE ...........................................................................................<BR> USING SUBSCRIPTION AGENTS ...................................................................................<BR> SELECTING SUBSCRIPTION AGENTS ............................................................................<BR> USING DOCUMENT DELIVERY SERVICES EFFECTIVELY ...................................................<BR> INTRANET VS INTERNET DATABASE ACCESS ................................................................<BR> CONTACT INFORMATION FOR JOHN FOX ASSOCIATES ...................................................<BR><BR> CHAPTER THREE: MICROSOFT CORPORATION ................................................................<BR><BR> INTRODUCTION ..........................................................................................................<BR> MICROSOFT INFORMATION SERVICES ..........................................................................<BR> LICENSE NEGOTIATIONS STRATEGY .............................................................................<BR> Electronic Journals .....................................................................................................<BR> ADVISE/EXPERIENCE ..................................................................................................<BR> BENCHMARKING ..........................................................................................................<BR><BR> CHAPTER FOUR: THE RALPH J. BUNCHE LIBRARY OF THE U.S. DEPARTMENT OF<BR> STATE ............................................................................................................................<BR><BR> PACE OF SHIFT TO DIGITAL .........................................................................................<BR> DIGITIZATION OF HISTORIC COLLECTIONS ..................................................................<BR> PRINT ACQUISITION PROCESS .....................................................................................<BR> WEB-ACCESSED DATABASES AND INTERNAL LAN DATABASES .......................................<BR><BR> CHAPTER FIVE: LUCENT TECHNOLOGIES ........................................................................<BR><BR> TRACKING OF SPENDING ON COPYRIGHT INFORMATION ................................................<BR> LICENSE SELECTION &amp; LICENSE TERM NEGOTIATION .....................................................<BR> MONITORING INFORMATION USAGE ..............................................................................<BR> LICENSING STRATEGY .................................................................................................<BR> ECONOMIES OF SCALE AND CENTRALIZATION OF PURCHASING .....................................<BR> NEGOTIATIONS WITH WEB-BASED INFORMATION VENDORS THAT ARE NOT TRADITIONAL<BR> ONLINE SERVICES .......................................................................................................<BR> SOURCES OF ORIGIN OF INFORMATION .........................................................................<BR> ACCESS ......................................................................................................................<BR> INTERNAL PRICING ......................................................................................................<BR> THE COSTS &amp; BENEFITS OF ENCOURAGING DIGITAL INFORMATION USAGE ......................<BR> JOURNALS PURCHASING STRATEGY ..............................................................................<BR> ELECTRONIC JOURNALS ARCHIVAL STRATEGY ...............................................................<BR> DIRECTORIES PURCHASING/DISSEMINATION STRATEGY ................................................<BR> MAILING LISTS PURCHASING STRATEGIES .....................................................................<BR> INVESTMENT IN INFORMATION INFRASTRUCTURE STRATEGY ...........................................<BR> SPENDING FOR MAJOR COMMERCIAL ONLINE SERVICES ..................................................<BR> DISTANCE/ONLINE LEARNING CONTENT .........................................................................<BR> LICENSING BY VARIOUS DEPARTMENTS .........................................................................<BR> PRINT VS DIGITAL ........................................................................................................<BR> TRAINING &amp; CUSTOMER SUPPORT ..................................................................................<BR> CONTENT PROCUREMENT STRATEGY ..............................................................................<BR><BR> YES, 1 COMPANY, AND THE OTHER INFORMATION IS PROPRIETARY ...............................<BR><BR> COPYRIGHT ISSUES ......................................................................................................<BR> POWER TO MAKE THE CONTENT PURCHASING DECISION .................................................<BR> RETURN ON INVESTMENT FOR INFORMATION ...................................................................<BR><BR> CHAPTER SIX: COMPAQ COMPUTER CORPORATION'S WEBLIBRARY ..................................<BR><BR> RISE OF THE WEB LIBRARY OR REVENGE OF THE LIBRARIANS ...........................................<BR> TIME &amp; MONEY SAVINGS FROM THE DIGITAL LIBRARY ......................................................<BR> KNOWLEDGE MANAGEMENT RATHER THAN TRADITIONAL LIBRARIANSHIP ..........................<BR> PUSH TECHNOLOGY .......................................................................................................<BR> DIMENSIONS AND USE DATA FOR WEBLIBRARY ...............................................................<BR> WEBLIBRARY CONTENT &amp; LICENSES ................................................................................<BR> NEGOTIATING WITH MARKET RESEARCH VENDORS ..........................................................<BR> USES OF FATBRAIN ........................................................................................................<BR><BR> CHAPTER SEVEN: FORD MOTOR COMPANY LEAN RESOURCE CENTER .................................<BR><BR> KNOWLEDGE MANAGEMENT FOR FORD AND ITS SUPPLIERS ...............................................<BR> HALF LIBRARY/HALF LEARNING INSTITUTE ........................................................................<BR> INTRANET DEPENDENCY ..................................................................................................<BR> ALLIANCE WITH THE FORD SUPPLIER NETWORK ................................................................<BR> THE LRC DIGITAL BOOKSTORE ........................................................................................<BR><BR> CHAPTER SEVEN: AAB GLOBAL LUMMUS ............................................................................<BR><BR> HOUSTON TX 77242-2833 ................................................................................................<BR> TRACKING OF SPENDING ON COPYRIGHT INFORMATION ...................................................<BR> LIBRARY: BOOKS MARKET REPORTS ............<BR> INTERNET ACCESSED VS. INTRANET ACCESSED FORMS OF DIGITAL INFORMATION ............<BR> CURRENT: CD-ROM .........................................................................................................<BR> LICENSE SELECTION &amp; LICENSE TERM NEGOTIATION ........................................................<BR> MONITORING INFORMATION USAGE .................................................................................<BR> LICENSING STRATEGY .....................................................................................................<BR> ECONOMIES OF SCALE AND CENTRALIZATION OF PURCHASING .........................................<BR> N / A ..............................................................................................................................<BR> NEGOTIATIONS WITH WEB-BASED INFORMATION VENDORS THAT ARE NOT TRADITIONAL<BR> ONLINE SERVICES ...........................................................................................................<BR> UNFAMILIAR ....................................................................................................................<BR> SOURCES OF ORIGIN OF INFORMATION ............................................................................<BR> ACCESS .........................................................................................................................<BR> INTERNAL PRICING .........................................................................................................<BR> THE COSTS &amp; BENEFITS OF ENCOURAGING DIGITAL INFORMATION USAGE ..........................<BR> JOURNALS PURCHASING STRATEGY ..................................................................................<BR> ELECTRONIC JOURNALS ARCHIVAL STRATEGY ............<BR> DIRECTORIES PURCHASING/DISSEMINATION STRATEGY ....................................................<BR> MAILING LISTS PURCHASING STRATEGIES ............<BR> INVESTMENT IN INFORMATION INFRASTRUCTURE STRATEGY ...............................................<BR> SPENDING FOR MAJOR COMMERCIAL ONLINE SERVICES .....................................................<BR> DISTANCE/ONLINE LEARNING CONTENT .............................................................................<BR> LICENSING BY VARIOUS DEPARTMENTS .............................................................................<BR> PRINT VS DIGITAL ............................................................................................................<BR> TRAINING &amp; CUSTOMER SUPPORT ......................................................................................<BR> CONTENT PROCUREMENT STRATEGY ...................................................................................<BR> COPYRIGHT ISSUES ..........................................................................................................<BR> POWER TO MAKE THE PURCHASING DECISION ....................................................................<BR> RETURN ON INVESTMENT FOR INFORMATION .......................................................................<BR><BR> CHAPTER EIGHT: FRANKEL &amp; COMPANY - INFORMATION CENTER ...................................... <BR><BR> FORMS OF DIGITAL INFORMATION ......................................................................................<BR> LICENSE SELECTION ..........................................................................................................<BR> SOURCES OF ORIGIN OF INFORMATION ...............................................................................<BR> COSTS, BENEFITS OF DIGITAL USE .....................................................................................<BR> JOURNALS PURCHASING STRATEGY ....................................................................................<BR> ACCESS/PRICING ..............................................................................................................<BR> LICENSING BY DEPARTMENTS .............................................................................................<BR><BR> CHAPTER NINE: CHEVRON SERVICES COMPANY ..................................................................... <BR><BR> FORMS OF DIGITAL INFORMATION .......................................................................................<BR> LICENSE SELECTION AND TERM NEGOTIATION .....................................................................<BR> ECONOMIES OF SCALE ........................................................................................................<BR> SOURCES OF ORIGIN OF INFORMATION ................................................................................<BR> ACCESS .............................................................................................................................<BR> INTERNAL PRICING .............................................................................................................<BR> COSTS, BENEFITS OF ENCOURAGING DIGITAL INFORMATION USAGE ......................................<BR> JOURNALS PURCHASING STRATEGY ......................................................................................<BR> LICENSING BY DEPARTMENTS ...............................................................................................<BR> PRINT VS. DIGITAL ..............................................................................................................<BR> COPYRIGHT CLEARANCE ......................................................................................................<BR><BR> CHAPTER TEN: CRESTAR .........................................................................................................<BR><BR> FORMS OF DIGITAL INFORMATION .........................................................................................<BR> LICENSE SELECTION AND TERM NEGOTIATION .......................................................................<BR> ECONOMIES OF SCALE ..........................................................................................................<BR> SOURCES OF ORIGIN OF INFORMATION ..................................................................................<BR> ACCESS ...............................................................................................................................<BR> SPENDING ............................................................................................................................<BR> DISTANCE/ONLINE LEARNING CENTER ....................................................................................<BR> PRINT VS. DIGITAL ................................................................................................................<BR> COPYRIGHT CLEARANCE ........................................................................................................<BR><BR> CHAPTER ELEVEN: ARTHUR ANDERSEN LLP ..............................................................................<BR><BR> FORMS OF DIGITAL INFORMATION ..........................................................................................<BR> LICENSE SELECTION AND TERM NEGOTIATION ........................................................................<BR> SOURCES OF ORIGIN OF INFORMATION ..................................................................................<BR> INTERNAL PRICING ...............................................................................................................<BR> JOURNALS PURCHASING STRATEGY ........................................................................................<BR> JOURNALS DISSEMINATION STRATEGY ...................................................................................<BR> SPENDING ............................................................................................................................<BR> LICENSING BY DEPARTMENTS ................................................................................................<BR> PRINT VS. DIGITAL ...............................................................................................................<BR> COPYRIGHT CLEARANCE .......................................................................................................<BR><BR> APPENDIX 1 .............................................................................................................................<BR>

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