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2011-12 U.K. Small Business Market Opportunity Assessment Product Image

2011-12 U.K. Small Business Market Opportunity Assessment

  • Published: October 2011
  • Region: United Kingdom, Great Britain
  • 134 Pages
  • AMI Partners

This study examines the U.K. small business (SB) IT and telecommunications landscape and how it is rapidly being transformed as the SB workforce becomes increasingly more mobile and adoption of cloud/hosted services rises.

The U.K. SB Overview survey captures current deployment and future plans pertaining to budgets, spending, usage, channels, service and support, hardware devices, software, applications and services—across a range of IT, telecommunications and Internet products and services. This study tracks firmographics, decision making, business processes and outsourcing, attitudes and strategic planning activities of SBs.

We’re seeing a confluence of factors that are giving cloud and mobility adoption stronger momentum among SBs. Additionally, Social media is now a mainstream influence vehicle. This study also assesses the impact social media has on buying behavior, as well as examining purchase channel preferences/ Routes to Market (RTM) for a broad array of ICT solutions.

Introduction
2011 U.K.SB Annual Overview: Introduction & Background
Executive Summary
Executive Summary – Firmographics and Economic Outlook
Executive Summary – Total Addressable Market (TAM)
Executive Summary – Attitudes and Buying Behavior
Executive Summary – ICT Adoption and Plans
Executive Summary – RTM/Channels
Firmographics

Demographics
U.K.SB Key Demographics – Distribution of Firms by Employee Size and Vertical
U.K.SB Average Number of Employees
U.K.SB Employee Mobility by Employee Size
U.K.SB Employee Mobility by Vertical
U.K.SB Business Maturity by Employee Size
U.K.SB Business Maturity By Vertical
U.K.SB Revenue Growth
U.K.SB Revenue Growth by Vertical
U.K.SB Corporate Credit Card Usage
U.K.SB IT Buyers – BDMs/TDMs (Business Decision Makers and Technology Decision Makers)
U.K.SB Minority Ownership

Economic Outlook
U.K.SB Perceptions & Reactions to the Downturn
U.K.SB Concern About Impact of the Economy by Employee Size and Vertical
U.K.SB Business Sentiment
TAM – Market Sizing
U.K.SB 2011 ICT Spending and Five Year Forecast
U.K.SB 2011 Average Annual ICT Spending per Firm
U.K.SB Total Market IT/Telecommunications Spending For Select Categories: 2011 vs. 2015
Attitudes & Buying Behavior
U.K.SB Importance of Strategic IT Issues
U.K.SBs’ Information Sources for Making Technology Purchase Decisions
ICT Adoption and Plans
U.K.SMB AMI’s Three Waves of Adoption
U.K.SB IT Adoption Process
U.K.SB Presence of IT Support: Managed vs. Unmanaged

ICT Adoption and Plans – Hardware
U.K.SB 2011 Total Market Computing Spending
U.K.SB 2011 Average Annual Computing Spending Per Firm
U.K.SB 2011 Average Annual Networking Spending Per Firm
U.K.SB 2011 Average Annual Security Spending Per Firm
U.K.SB 2011 Average Annual Storage Spending Per Firm
U.K.SB Computer Penetration by Type
U.K.SB Computer Purchasing Plans by Type
U.K.SB Computer Brands
U.K.SB Planned Computer Brands
U.K.SB All-in-One Computer Usage – Current and Planned by Employee Size and Vertical
U.K.SB Printer Usage – Current and Planned by Employee Size
U.K.SB LAN Usage – Current and Planned
U.K.SB Current Server Usage and Plans to Buy
U.K.SB Networking Products Current and Planned Usage
U.K.SB Security Products Current and Planned Usage
U.K.SB Storage Products Current and Planned Usage
U.K.SB Top Server, Firewall and Data Back-up/Storage & Recovery Brands

ICT Adoption and Plans – Software
U.K.SB 2011 Average Annual Software Spending Per Firm
U.K.SB PC Operating System Deployment (% of PC IB)
U.K.SB Productivity Suite Usage – Current and Planned
U.K.SB Primary E-Mail Application Used – On-Premise vs. Hosted
U.K.SB Business Applications Usage – Current and Planned
U.K.SB Security Brands
U.K.SB Accounting Software Usage
U.K.SB Top Accounting Brands

ICT Adoption and Plans – IT Services
U.K.SB 2011 Average Annual IT Services Spending Per Firm
U.K.SB On-Premise IT Services Usage and Interest

ICT Adoption and Plans – Social Media
U.K.SB Social Media Usage by Vertical
U.K.SB Types of Business Activities for Which Social Media is Used
U.K.SB Social Media and Marketing Sites Used
U.K.SB Impact of Social Media on IT Decision Making by Type
U.K.SB Influence of Social Media on IT Decision Making

ICT Adoption and Plans – Cloud Services
U.K.SB 2011 Average Annual Hosted/Online Software Applications (SaaS) Spending Per Firm
U.K.SB 2011 Average Annual Hosted Infrastructure (IaaS) Spending Per Firm
U.K.SB 2011 Average Annual Remotely Managed IT Services (RMITS) Spending Per Firm
U.K.SB Hosted/Online Business Management Applications (SaaS) Usage
U.K.SB Level of Interest in Acquiring Hosted/Online Business Management Applications (SaaS)
U.K.SB Hosted Infrastructure (IaaS) Usage
U.K.SB Level of Interest in Acquiring Hosted Infrastructure (IaaS)
U.K.SB Remotely Managed IT Services (RMITS) Usage by Vertical
U.K.SB Remotely Managed IT Services (RMITS) Usage by Type
U.K.SB Interest in Remotely Managed IT Services (RMITS) by Type
U.K.SB Interest Remotely Managed IT Services (RMITS) Bundles at Specific Price Points

ICT Adoption and Plans – Mobility
U.K.SB Mobile Devices Penetration by Type
U.K.SB Mobile Devices Purchasing Plans by Type
U.K.SB Mobile Device Brands
U.K.SB Planned Mobile Device Brands

ICT Adoption and Plans – Broadband, Unified Communication & Collaboration
U.K.SB 2011 Average Annual Internet Spending Per Firm
U.K.SB 2011 Average Annual Telecom Equipment Spending Per Firm
U.K.SB 2011 Average Annual Telecom Services Spending Per Firm
U.K.SB 2011 Average Annual Unified Communications (UC) Spending Per Firm
U.K.SB Internet Access Usage
U.K.SB Primary Internet Access Speed
U.K.SB Communications Products/Services Usage
U.K.SB Instant Messaging and/or PC-to-PC Chat Application Usage
RTM/Channels
U.K.SB 2011 Share of Total ICT Spend by Routes to Market
U.K.SB 2011 ICT Category Spending by Channel
U.K.SB Computer Channels Usage
U.K.SB Smartphone Channels Usage
U.K.SB Tablet Channels Usage
U.K.SB Service Providers for Mobile Devices (Smartphones/Tablets)
U.K.SMB Definitions and Methodology
U.K.SMB – Definitions by Type of Business
U.K.SMB Vertical Industry Definitions
U.K.SMB Technology Definitions
U.K.SMB – Acronyms
U.K.SB Survey Process
U.K.SB Weighting Factors by Employee Size and Sampling Pool by Type of Business
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