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Global Enterprise Telephony Market 2010-2014

Infiniti Research Limited, February 2012, Pages: 34

TechNavio’s analysts forecast the Global Enterprise Telephony market to grow at a CAGR of 1.4 percent over the period 2010–2014. One of the key factors contributing to this market growth is the decline in prices of IP-based systems leading to high adoption of IP-based systems by enterprises across the globe. The Global Enterprise Telephony market has also been witnessing high adoption of hosted/cloud-based solutions especially by SMBs along with a decline in TDM-based telephony solutions. However, the rapid evolution of technology and high competition in the Global Enterprise Telephony market could pose a challenge to the growth of this market.

TechNavio’s report, the Global Enterprise Telephony Market 2010–2014, has been prepared based on an in-depth analysis of the market with inputs from industry experts. The report covers the Americas, and the EMEA and APAC regions; it also covers the Enterprise Telephony market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors dominating this market space include Avaya Inc., Cisco Systems Inc., Siemens AG, NEC Inc., and Alcatel-Lucent Inc.

Key questions answered in this report:
What will the market size be in 2014 and at what rate will it grow?
What key trends is this market subject to?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the opportunities and threats faced by each of these key vendors?
What are the strengths and weaknesses of each of these key vendors?

Executive Summary

Enterprise Telephony Moving Towards Cloud-based Solutions

TechNavio today published its report Global Enterprise Telephony Market 2010–2014. The report discusses the significant trends impacting this market.

TechNavio’s report highlights the one of the major drivers in the Global Enterprise Telephony market is convergence of network. High demand for converged networks for running voice, data, and video on the same IP infrastructure is driving the Global Enterprise Telephony market. Network convergence helps in reducing the bandwidth costs for an enterprise and requires relatively easy maintenance which reduces the operating cost for organizations.

Commenting on the report, an analyst from TechNavio’s Telecom team said, “The Global Enterprise Telephony market is witnessing high adoption of hosted/cloud-based solutions especially by small and medium-sized businesses as it enables them to reduce their CAPEX required for developing Enterprise Telephony architecture. The market is witnessing a shift to software licensing from hardware infrastructure. The hosted model enables enterprises to purchase software license on a monthly/annual subscription without having to invest in costly hardware required to develop the infrastructure for Enterprise Telephony.”

Key findings from the report:
- Declining prices of IP-based Systems
- Lack of Skilled Labor and Government Regulations
- Emerging Communication Solutions

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key players.

01. Executive Summary
02. Introduction
03. Market Coverage
04. Market Landscape
05. Vendor Landscape
06. Buying Criteria
07. Market Growth Drivers
08. Drivers and their Impact
09. Market Challenges
10. Market Trends
11. Key Vendor Analysis
11.1 Avaya Inc.
11.2 Siemens AG
11.3 Cisco Systems Inc.
11.4 NEC Inc.
11.5 Alcatel-Lucent Inc.
12. Other Reports in this Series

List of Exhibits
Exhibit 1: Global Enterprise Telephony Market by Revenue 2010–2014 (US$ billion)
Exhibit 2: Global Enterprise Telephony Market by Line Shipment 2010–2014 (million)
Exhibit 3: Global Enterprise Telephony Market by Geographical Segmentation 2010
Exhibit 4: Global Enterprise Telephony Market by Vendor Segmentation Based on Revenue 2010
Exhibit 5: Global Enterprise Telephony Market by Vendor Segmentation Based on Line Shipments 2010



- Avaya Inc.
- Siemens AG
- Cisco Systems Inc.
- NEC Inc.
- Alcatel-Lucent Inc.

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