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Analysis of the Unified Communications and Collaboration Solutions Market

  • ID: 2081473
  • March 2012
  • 92 Pages
  • Frost & Sullivan

After a serious market contraction in 2009, the Mexican market started showing clear signs of recovery in 2010. The competitive landscape was reinforced by vendors introducing new applications and integrating video solutions. Collaboration is rapidly evolving to integrate with business processes and enterprise social network communications.


- The scope of this research service covers the following applications: traditional and IP telephony, UM, videoconferencing endpoints solutions, e-mail on-premises server licenses, and unified clients.
- For time-division multiplexing (TDM) and IP telephony solutions in this research service, “line” represents an extension or a license to use at least one endpoint device.
- Revenue consists of manufacturer-level sales for UC applications. Revenue does not include service fees associated with maintenance programs, integration services, consulting services, installation, and/or training.
- Revenue is stated in U.S. dollars unless otherwise mentioned.


- Is the market growing? How long will it continue to grow and at what rate?
- Is this an industry or a market? Will these companies/products/services continue to exist or will they get acquired by other companies? Will the products/services become features in other markets?
- Which technology trends will affect the unified communications market?
- Are the products/services offered today meeting customer needs or is there additional development needed?
- Are the vendors in the space ready to offer new services and integrate them into a new platform?

Note: Product cover images may vary from those shown

Executive Summary

Market Overview
Total UC and Collaboration Solutions Market
- External Challenges: Drivers and Restraints
- Forecasts and Trends
- Market Share and Competitive Analysis

Application Breakdown

Unified Client Segment Breakdown

Unified Messaging Segment Breakdown

Videoconferencing Segment Breakdown

E-mail On-premises Server Licenses Segment Breakdown

IP Telephony Segment Breakdown

Traditional Telephony Segment Breakdown

IP Phones Segment Breakdown

The Last Word


Note: Product cover images may vary from those shown
Note: Product cover images may vary from those shown


Our Clients

Qualcomm Incorporated Motorola Solutions, Inc. China Mobile Limited Apple, Inc. SwissCom AG BT Group PLC.