Requirements of TL 9000 quality management system (2nd edition) (Spanish Version)

AENOR Spanish Association for Standardization and Certification, January 2002, Pages: 120

It establishes a common set of quality management system requirements for the development, production, supply, installation and maintenance of telecommunication products: hardware, software and services.

The requirements described in this work are based on ISO 9001:2000 standard, as well as on the normative documents that currently exist on the telecommunication industry.

It develops the following sections:

- Structure
- TL 9000 administration
- Quality management system
- Management responsibility
- Resource management
- Product accomplishment
- Measurement, analysis and improvement

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