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Quality information and knowledge (Spanish Version) - Product Image

Quality information and knowledge (Spanish Version)

  • Published: January 2000
  • 256 pages
  • AENOR Spanish Association for Standardization and Certification

It proposes to companies a correct definition, measurement and analysis of the quality information, as well as a suitable storage, dissemination and reutilization of accumulated knowledge

The value added of this work resides in that it develops its study from the real experience of different companies, showing how they have elaborated their data bases , what selection criteria they have used and how they have been adapting to Internet.

This publication is divided in two parts:


- What does quality information contribute?

- Quality management as a product

- The definition of quality information

- Measurement, analysis and improvement of quality information


- The creation of organizational knowledge

- Knowledge as an asset of the company

- Creation of adapted solutions

- The infrastructure of knowledge in the Nets

- Prospering in the digital economy

Huang / Lee / Wang

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