Global Retail Banking Competitor Tracker - March 2012

Datamonitor, April 2012, Pages: 22

The Retail Banking Competitor Tracker provides a monthly reference point for the key developments relating to major retail banking players across the globe.

Executive Summary

Introduction

Datamonitor's Retail Banking Competitor Tracker is a monthly product providing updates on key events relating to major players in retail banking across the globe. Covering major developments such as M&A activity, market entries and withdrawals, partnerships, product innovation, and customer targeting, the Retail Banking Competitor Tracker provides succinct summaries of key stories

Features and benefits
- Provides a definitive source of information on all your competitors' key strategies.
- Offers insight into how the competitive landscape is evolving through M&A activities, partnerships, and organic growth.
- Detailed insight into new product developments within retail banking.

Highlights
There have been a number of innovative developments in mobile banking over the last month. These illustrate the importance of this channel, and the opportunities it offers in creating deeper relationships with customers. However banks face significant challenges, including updating IT systems, and balancing security concerns with convenience.

Banks in Western Europe have been slow to develop mobile banking facilities compared to those in developing countries. But mobile banking has the potential of providing banks with significant returns on investment due to more frequent interactions with consumers, increased cross-selling opportunities, and reductions in costs.

To improve uptake and use of mobile banking facilities, banks need to provide consumers with services that add value. These could include more advanced banking facilities or lifestyle benefits. The use of gamification has the potential to improve consumer engagement.

Your key questions answered
- How can I keep up to date on new product developments, mergers and acquisitions, distribution, and partnerships?
- Where can I get insight on how the major retail banks are adapting to the ever-changing economic climate?

OVERVIEW
Catalyst
Summary
Methodology
INTRODUCTION
This tracker provides both one-month and 12-month views of developments
Each month Datamonitor tracks the most relevant announcements from 100 competitors
Datamonitor’s Retail Banking Team provides analysis of the key developments every month
A fully searchable database of the past three years of developments is also delivered alongside the report
Highlights this month
Banks need to take an innovative approach to mobile banking to meet the challenges of providing value, convenience, and security
PRODUCTS, SERVICES, AND INNOVATION
Alpha Bank
Greece: Alpha Bank and Visa Europe introduce contactless technology into the Greek market
Barclays Bank
UK: Barclays launches NewBuy mortgages
UK: Barclays offers cashback loan under the National Loan Guarantee Scheme (NLGS)
BBVA
US: BBVA Compass to allow mobile enrollment from an iPhone
BNP Paribas Fortis
Benelux: BNP Paribas Fortis launches Easy Banking application for the iPad
Clydesdale Bank
International: Clydesdale Bank International launches new account
CSOB
Benelux: CSOB launches Fast Business Loan
Eurobank EFG
Greece: Epistrofi App now available on mobile phones
Greece: Eurobank EFG launches Epistrofi Hotels reward program
Fineco
Italy: Fineco application is now on the iPad
KBC
Benelux: KBC plants a tree for each Young Person’s Account opened
Lloyds Banking Group
UK: Bank of Scotland helps to foot stamp duty bill
UK: BM Savings ups the ante with new fixed rate bond
UK: the Inflation Rate ISA with a backup plan
Maybank
Singapore: Maybank offers complimentary travel insurance for saving accounts holders
National Australia Bank (NAB)
Australia: NAB upgrades Apple and Android applications, offering mobile banking anywhere, anytime, on any device
Australia: small businesses can accept payments on-the-go
Nationwide
UK: Nationwide launches £1,000 cashback offer following the return of stamp duty
UK: Nationwide launches NewBuy Products
UK: new 75 Day Notice account launched by the Cheshire, Derbyshire, and Dunfermline Building Societies
UK: The Mortgage Works launches new buy to let product range
NatWest
UK: NatWest support for government NewBuy scheme
Postbank
Germany: banking application now available for Android smartphones
Santander
UK: save every day with Santander's new 123 current account
Société Générale
Cameroon: Société Générale de Banques au Cameroun (SGBC) is launching Monifone, the first multi-operator service to transfer money and pay invoices by mobile phone in Cameroon
St. George Bank (SGB)
Australia: SGB launches the ability to open savings and transaction accounts via smartphone
The Co-operative Bank
UK: The Co-operative Bank offers first time buyers stamp duty support
Westpac Banking Group (WBG)
New Zealand: WBG New Zealand releases a new mobile banking application
YapiKredi
Turkey: YapiKredi introduces Bump to Send, a mobile money transfer service
M&A, PARTNERSHIPS, AND ORGANIC GROWTH
Alpha Bank
Greece: Alpha Bank to call off merger with Eurobank EFG
Australia and New Zealand Banking Group (ANZ)
China: ANZ becomes the first Australian bank to receive retail renminbi (RMB) license in China
Malaysia: ANZ opens first Malaysian Branch in Labuan
Banco Sabadell
Mexico: Banco Sabadell sells its stake in Banco del Bajío and obtains a net capital gain of €19.9m
BBVA
Spain: BBVA doubles its market share in Catalonia
Bendigo and Adelaide Bank
Australia: Bendigo and Adelaide Bank complete acquisition of Bank of Cyprus Australia
BNP Paribas
France: BNP Paribas sells a 28.7% stake in Klépierre S.A. to Simon Property Group
Citigroup
Turkey: Citigroup to sell stake in Akbank
Deutsche Bank
Germany: Deutsche Bank ups stake in Postbank to 93.7%
HSBC
Canada: HSBC Canada exits consumer finance, lays off 500 employees
Mauritius: HSBC says it may sell retail and wealth units in Mauritius
la Caixa
Spain: CaixaBank approves an agreement of intent to merge with Banca Cívica
Mitsubishi UFJ
US: Mitsubishi UFJ unit to buy Pacific Capital for $1.5bn
Santander
UK: Santander to close bank branches to reduce overlap
Société Générale
Congo: Société Générale opens a new subsidiary in Congo
APPENDIX
Ask the analyst
Disclaimer
TABLES
Table: The 100 companies and subsidiaries covered by Datamonitor’s Global Retail Banking Competitor Tracker

Agricultural Bank of China, ASB Bank Limited, Australia and New Zealand Banking Group, Aviva Plc, Banco Espirito Santo, Banco Santander, S.A., Bank of China Limited, Bank of India, Bank of New Zealand, Bankinter, BBVA, bpost, Danske Bank, East West Bancorp, Inc., ERGO Versicherungsgruppe AG, Fortis, GarantiBank International N.V., HSBC Bank Canada, HSBC Finance, Hutchison 3G UK Limited, ING GROEP N.V., Maybank Singapore, National Australia Bank Group Limited, National Bank of Canada, Nationwide Building Society, New Zealand Post, Pacific Capital Bancorp, Punjab National Bank, Royal Bank of Scotland Group PLC, Sberbank, Sumitomo Mitsui Banking Corporation, The Governor and Company of the Bank of Ireland, UniCredit Group, UnionBanCal Corporation, United Bank, Visa Europe, Yorkshire Building Society

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