This report provides a SWOT analysis on the Private Telephone Communications Systems Italian market: strategic map of operators by market, product, typology, nationality, strategies observed by the main players in terms of advertising, distribution channel, communication, winning strategies and their drivers, opportunities and threats on the short / long term.
Product technology: private telephone communications systems can be defined as a set of hardware devices and dedicated software for handling and routing telephone calls.?
Use: telephone communications systems are mainly used for routing incoming and outgoing calls to and from businesses and organisations with private internal networks, to allow operators to make and receive telephone calls from their own workstations.
Client groups: final clients: public and private businesses and organisations from all economic sectors; intermediate clients: ICT distributors, electrical and electronic systems installers, telephonic equipment retailers, system integrators, telephone service operators (carriers).
According to the various types, competing systems and critical success factors, the following product segments can be identified:
- PBX IP-enabled;?
- Full IP platforms;?
- Systems/Solutions for Contact Centers;
- Unified Communications solutions.
In order to draw up the Competitors report, the Databank method foresees the screening of the main realities of the sectors and various one-to-one interviews with the selected players. All this is then completed via:
- the gathering of information questionnaires that are filled out by the main companies on an annual basis;
- the checking of the gathered information by a sector expert, using a verification system that guarantees maximum reliability and consistency;
- the processing of information belonging to the Cerved Group about Italian economic realities. SHOW LESS READ MORE >
LIST OF COMPANIES ANALYSED 3
1. INTRODUCTION TO METHODOLOGY 4
2. SECTOR DESCRIPTION 5
2.1. Scope 5
2.2. Segments 5
3. STRATEGIES OBSERVED 7
3.1. Strategic map of operators 7
3.2. Winning strategies 10
4. OPPORTUNITIES AND THREATS 11
CONNECTED PRODUCTS AND SERVICES 12
List of Tables and Graphs:
MAP OF STRATEGIC GROUPS, 2011
PRIVATE TELEPHONE COMMUNICATIONS SYSTEMS: OPPORTUNITIES AND SHORT TO LONG-TERM IMPACT, 2011
PRIVATE TELEPHONE COMMUNICATIONS SYSTEMS: THREATS AND SHORT TO LONG-TERM IMPACT, 2011
AASTRA ITALIA S.p.A.
ALCATEL-LUCENT ITALIA S.p.A.
ASPECT SOFTWARE ITALY S.r.l.
AVAYA ITALIA S.p.A.
CISCO SYSTEMS ITALY S.r.l.
IBM ITALIA S.p.A.
IFM INFOMASTER S.p.A.
LANTECH SOLUTIONS S.r.l.
NEC ITALIA S.p.A.
NEXTEL ITALIA S.r.l.
NEXTIRAONE ITALIA S.r.l.
PANASONIC ITALIA S.p.A.
SAMSUNG ELECTRONICS ITALIA S.p.A.
SIEMENS ENTERPRISE COMMUNICATIONS S.p.A.
TEAMSYSTEM COMMUNICATION S.r.l.
TEMA TELECOMUNICAZIONI S.r.l.
TRUCCO SISTEMI DI TELECOMUNICAZIONE S.p.A.
URMET DOMUS S.p.A.
URMET NESIT S.r.l.
V.T. TELEMATICA S.r.l.