IMRG Docdata e-Retail International Logistics Guide 2011

IMRG, October 2011, Pages: 163

The UK is arguably the most advanced and sophisticated e-retail market in the world, with individual shoppers spending an average in excess of €1,300 each and with IMRG estimating that total online sales in the UK will reach over €80bn in 2011.

Within the UK e-retailers and their logistics partners are constantly improving the delivery service provided to customers, recognising that meeting their online shopping expectations is now about more than choice, price and availability of products – it is also about service and the overall experience.

As the UK market matures, many e-retailers are looking to other geographic markets to sustain the growth rates they have enjoyed over the past 10 year and recognise that this season's UK stock could be next season's in another country. Even without actively marketing overseas UK e-retailers are finding that international consumers are seeking them out, and there is a wealth of data telling us that consumers are prepared to shop ‘cross-border' if they can find a wider range of products at better prices. It is forecast that globally, the number of internet users will increase from 2 billion in 2010 to 5 billion by 2020 and as a consequence, the international e-retail market will also witness huge growth.

The IMRG - Docdata e-Retail International Logistics Guide (which partners IMRGs B2C Global e-Commerce Overview 2011 focussing on trends, data and forecasts concerning global B2C e-commerce) is not intended to answer every question relating to cross border e-retailing, but to provide the key data and insight for potential global e-retail markets, a firm foundation for further investigation and guidance on the logistics options. It will ultimately comprise three sections:

1. Country Profiles - The key data with insight and general analysis
2. Best Practice - Advice and guidance on logistics solutions available for each market
3. Case Studies - Examples of solutions in action

This version covers the first stage upon which the subsequent stages will build and IMRG hope that you find the guide a useful aid to your strategic thinking and operational planning.

Introduction and Foreword .

The IMRG – Docdata e-Retail International Logistics Guide

How to Use the Guide .

1. Country Profile – United Kingdom (Benchmark) .
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

2. Country Profile - Australia
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

3. Country Profile - Brazil
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

4. Country Profile - Canada
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

5. Country Profile - China
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties .
7. Logistics and Delivery
8. Other .

6. Country Profile - France
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

7. Country Profile - Germany
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

8. Country Profile - Netherlands
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

9. Country Profile - India
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

10. Country Profile - Italy
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

11. Country Profile - Japan
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

12. Country Profile - Poland
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery
8. Other .

13. Country Profile - Russia
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

14. Country Profile - Singapore
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

15. Country Profile - Spain
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

16. Country Profile - Sweden
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

17. Country Profile - USA
1. Overall Assessment
2. Demographics
3. Connectivity
4. e-Commerce
5. Payment
6. Tax and Duties
7. Logistics and Delivery

Country Comparison Tables and Charts
A. Country Comparisons - Demographics
B. Country Comparisons - Connectivity
C. Country Comparisons - e-Commerce

About the Authors

IMRG

Docdata

Andrew Starkey

Walter Blackwood

RM Boulanger

About IMRG

IMRG is the UK's e-Retail industry association, engaged in promoting best practices in a pragmatic manner through provision of latest market insights, guidance, tools and networking events. Their research reports enable management executives to extract key information on latest (e-commerce) trends, consumer insights and formulate key business strategies.

Analysis carried out by our researchers is backed by real-time market information and data collected from reliable sources such as national statistical offices, membership organisations, business reports and news articles. Additionally, the data presented in reports is collected through extensive market research and views opined by industry leaders

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