Analysis of the Southern Cone Unified Communications and Collaboration Solutions Market: How has the Market Recently Performed?
- Language: English
- 107 Pages
- Published: May 2012
This report provides information on the sector environment of the Private Telephone Communications Systems Italian market: detailed data on the sector by segment, market trends and its main drivers, competitive forces and their impact on the market, future expectations, recent events and developments in terms of product, distribution channel, potential risks, regulatory framework.
Product technology: private telephone communications systems can be defined as a set of hardware devices and dedicated software for handling and routing telephone calls.?
Use: telephone communications systems are mainly used for routing incoming and outgoing calls to and from businesses and organisations with private internal networks, to allow operators to make and receive telephone calls from their own workstations.
Client groups: final clients: public and private businesses and organisations from all economic sectors; intermediate clients: ICT distributors, electrical and electronic systems installers, telephonic equipment retailers, system integrators, telephone service operators (carriers).
According to the various types, competing systems and critical success factors, the following product segments can be identified:
- PBX IP-enabled;?
- Full IP platforms;?
- Systems/Solutions for Contact Centers;
- Unified Communications solutions.
In order to draw up the Competitors report, the Databank method foresees the screening of the main realities of the sectors and various one-to-one interviews with the selected players. All this is then completed via:
- the gathering of information questionnaires that are filled out by the main companies on an annual basis;
- the checking of the gathered information by a sector expert, using a verification system that guarantees maximum reliability and consistency;
- the processing of information belonging to the Cerved Group about Italian economic realities.
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1. INTRODUCTION TO METHODOLOGY 3
2. SECTOR DESCRIPTION 4
2.1. Scope 4
2.2. Segments 4
3. SECTOR ENVIRONMENT 6
3.1. Sector data 6
3.2. Competitive forces 6
3.3. Notable recent events and developments 8
CONNECTED PRODUCTS AND SERVICES 9
List of Tables and Graphs:
PRIVATE TELEPHONE COMMUNICATIONS SYSTEMS: MARKET SIZE AND VALUE TREND OF DEMAND AND SUPPLY, 2008-2012E
PRIVATE TELEPHONE COMMUNICATIONS SYSTEMS: IMPACT OF COMPETITIVE FORCES, 2011