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2012 Information Technology Survey of Architecture, Engineering, Planning & Environmental Consulting Firms

Zweigwhite, May 2012, Pages: 240

- Is your firm state-of-the art in computer, mobile device, networking, Internet, telephone and email technology?
- How much did your firm spend on computers last year?
- How much on networks, hardware, software, training, consultants, and everything else?
- Was it too much... or not enough?

On one hand, you can't afford to under invest in information technology to run your business. On the other hand, you can't afford to over invest, driving up overhead and making it impossible for you to compete. So how do you determine what's normal for IT spending in a firm of your type, size, or region? If you're looking for answers to information technology dilemmas, you need the 2012 Information Technology Survey of Architecture, Engineering, Planning & Environmental Consulting Firms. Updated this year with input from IT directors at leading A/E/P firms, this report contains all the latest data on IT systems, spending, staff, and more.

The 2012 Information Technology Survey will help you:

Find out how much other firms of your size, type, or region are spending on information technology.
See how many IT staff are typical for a firm of your size, and get background, qualifications, and compensation data for IT directors and managers.
Get the hard facts on the systems and platforms in which firms are investing.
Make sure your firm is on the leading edge—not the bleeding edge—of technology

Is your firm state-of-the art in computer, mobile device, networking, Internet, telephone and email technology?

How much did your firm spend on computers last year? How much on networks, hardware, software, training, consultants, and everything else? Was it too much... or not enough?

On one hand, you can't afford to under-invest in information technology to run your business. On the other hand, you can't afford to over-invest, driving up overhead and making it impossible for you to compete. So how do you determine what's normal for IT spending in a firm of your type, size, or region?

If you're looking for answers to information technology dilemmas, you need the 2012 Information Technology Survey of Architecture, Engineering, Planning & Environmental Consulting Firms. Updated this year with input from IT directors at leading A/E/P firms, this report contains all the latest data on IT systems, spending, staff, and more. Whether you need to find out how your firm's spending stacks up among other firms in the design and environmental consulting industry; you're looking to justify new hardware or software purchases; or you want to find out how other firms use project web sites, firm web sites, and other IT tools, this is the book for you. The information is broken out by firm type, staff size, region of the firm's headquarters office, firm growth rate, and client base so you can make comparisons between your firm and others just like it.

Topics covered include:

IT spending. In addition to providing total IT spending data, we've given special attention to a detailed breakdown of physical plant expenses, hardware expenses, software expenses, data telecommunication costs and Internet access, consulting/support expenses, IT staff costs, and training costs. Use the breakdowns and trend data to find out how your firm's IT investments match up to other firms, and find out what kind of projections firm leaders are making for IT spending over the next year.

IT staff. How many IT staff are typical for a 50-person firm, and how many for a 250-person firm? At what point do firms typically hire an IT manager? In addition to providing IT support for their own firms, do IT staff ever provide consulting services to other firms? If so, what types of services and how much revenue did they generate last year? Find out how your firm's staff measures up, and see if there are opportunities for these staffers outside of your firm.

Project web sites. Are project web sites still growing in popularity? Whether your firm has jumped on the project web site bandwagon or not, you won't want to miss these survey statistics. Find out everything from how much firms are charging for project web sites to which types of projects they're most useful for. Also get firm leaders' opinions on whether project web sites are truly an effective tool for improving project management.

Systems and platforms. Most firms have a standard set of requirements they use for purchasing new PCs. But IT systems change so quickly, how can you be sure you're keeping up? Find out what other firms require for storage, RAM, network cards, processor speeds, and monitors, and make sure your employees aren't saddled with old equipment that could hurt their productivity... and your firm's profits.

And we've barely scratched the surface—in addition to these topics, much more on networking, technical and CADD applications, office productivity and communications applications, and IT management and training is also included. There's even a chapter devoted to firm leaders' and IT managers' specific thoughts on IT successes and failures. Before your firm makes a major investment in a new area of IT, find out what other firms' experiences have been!

There's no doubt about it — the Information Technology Survey is the ultimate resource on all aspects of IT. And it gets better every year! With IT changing so fast, you can't afford to miss out on the latest available data. Be sure your firm is keeping up with your competition!

Chapter 1—About the Survey
- Firm type
- Year founded
- Region of headquarters
- Staff size
- Number of offices
- Legal form of ownership
- Number of owners
- ESOPs
- 2011 net service revenue
- Client base
- Growth rate
- Firm profit
- IT department
Chapter 2—Systems and Platforms
- Operating systems on servers
- Operating systems on workstations
- Computing hardware
- New hardware
Chapter 3—Networking and Internet Use
- WAN/Internet infrastructure/speed
- Web sites
- Online disk storage space
- Wireless connectivity
- Remote access
- Intranets
- Internet abuse
Chapter 4—Project Web Sites
- Project web site setup
- Project web site systems
- Project web site access
- Project web site information
Chapter 5—Communications Applications
- Mobile devices
- Email systems/Spam filtering/Instant messaging
- Voice mail
- Direct-dial phone & fax numbers
- Telecommunications systems
- Videoconferencing
Chapter 6—Technical/Production/CADD Applications
- CADD applications
- CADD workstations
- CADD standards
- Building information modeling (BIM)
- Archiving closed projects
- GIS technology
Chapter 7—IT Management & Training
- IT user committees
- Disaster recovery
- Software licensing
- Training
Chapter 8—IT Staff & Consultants
- Information technology staff
- The IT director
- IT director age and gender
- IT director background and qualifications
- IT director ownership
- IT director compensation
- Outside consultants
Chapter 9—IT Spending
- IT budgets
- Total IT spending
- Breakdown of IT expenses
- Trends on spending
- Breakdown of trends on spending
- Return on investment
- Purchasing
Chapter 10—Opinions
- Successes
- Failures
- Challenges
- Top IT priorities

Figures
1-1 Breakdown of the survey sample
2-1 Operating systems on servers
2-2 Operating systems on workstations
2-3 Computing hardware
2-4 New hardware
2-5 Comparison: How often are machines typically replaced?
3-1 Network and Internet connectivity
3-2 Online disk storage space
3-3 Comparison: Shared online disk storage per employee
3-4 Wireless connectivity
3-5 Comparison: Does firm currently have any wireless networking capabilities?
3-6 Remote access
3-7 Comparison: Is remote network access available to employees?
3-8 Internet abuse
3-9 Web sites
3-10 Comparison: How is your firm's web site hosted?
3-11 Intranets
3-12 Comparison: Does your firm have an intranet?
4-1 Project web site setup
4-2 Comparison: Has your firm ever created/set up a project web site?
4-3 Project web site systems
4-4 Comparison: Does your firm host its own project web sites?
4-5 Project web site access
4-6 Project web site information
5-1 Mobile devices
5-2 Comparison: Percentage of employees with a company mobile device
5-3 Email platforms
5-4 Spam fi ltering
5-5 Voice mail
5-6 Direct-dial phone & fax services
5-7 Comparison: Do employees in your firm have direct-dial phone numbers?
5-8 Videoconferencing
5-9 Comparison: Does your firm have in-house videoconferencing capabilities?
6-1 CADD applications
6-2 CADD workstations
6-3 CADD standards
6-4 Comparison: Are employees trained in the use of firm CADD standards?
6-5 Building information modeling (BIM)
6-6 Archiving closed projects
6-7 GIS technology
7-1 IT user committees
7-2 Disaster recovery
7-3 Software licensing
7-4 Training
8-1 Information technology staff
8-2 Comparison: IT staff as a percentage of total staff
8-3 Comparison: Ratio of total staff to full-time, dedicated IT staff
8-4 IT staff breakdown by staff size
8-5 The IT director
8-6 IT director age and gender
8-7 IT director background and qualifications
8-8 Comparison: What is the IT director's standard hourly billing rate?
8-9 IT director ownership
8-10 IT director compensation
8-11 Comparison: IT director current annual base salary
8-12 Comparison: IT director bonus
8-13 Comparison: IT director total compensation
8-14 Outside consultants
9-1 IT budgets
9-2 Total IT spending
9-3 Comparison: Total IT spending as a percentage of net service revenue
9-4 Comparison: Total IT spending per employee
9-5 Breakdown of IT expenses
9-6 Comparison: IT staff expenses as a percentage of total IT expenses
9-7 Comparison: Hardware expenses as a percentage of total IT expenses
9-8 Comparison: Pre-packaged software expenses as a percentage of total IT expenses
9-9 Comparison: Data telecommunication and Internet access expenses as a percentage of total IT expenses
9-10 Comparison: Hardware repairs/service/maintenance expenses as a percentage of total IT expenses
9-11 Comparison: Consulting/support expenses as a percentage of total IT expenses
9-12 Comparison: Physical plant expenses as a percentage of total IT expenses
9-13 Comparison: Training expenses as a percentage of total IT expenses
9-14 Comparison: Custom software expenses as a percentage of total IT expenses
9-15 Comparison: Cloud computing expenses as a percentage of total IT expenses
9-16 Comparison: Intranet site setup and maintenance expenses as a percentage of total IT expenses
9-17 Trends on spending
9-18 Comparison: By how much do you expect spending to change?
9-19 Breakdown of trends on spending
9-20 Return on investment
9-21 Purchasing
10-1 Biggest IT successes: Summary
10-2 Biggest IT successes: Quotes
10-3 Biggest IT failures: Summary
10-4 Biggest IT failures: Quotes
10-5 Biggest IT challenges: Summary
10-6 Biggest IT challenges: Quotes
10-7 Top IT priorities

Charts
1-1 Region of headquarters
1-2 Staff size
1-3 Client base
1-4 IT department
2-1 Operating systems on servers
3-1 Wireless connectivity
3-2 Internet abuse
3-3 Web site hosting
4-1 Project web site use by fi rm staff size
4-2 Hosting project web sites
4-3 Project web site information
5-1 Videoconferencing
6-1 BIM usage in 2012
6-2 Trend: Firms that use an archive server
6-3 GIS software
8-1 Trend: IT staff as a percentage of total staff
8-2 IT director supervisor
8-3 IT director gender
8-4 IT director ownership
8-5 Trend: IT director salary
8-6 IT director bonus by fi rm growth rate
8-7 Outside consultants' services
9-1 Trend: Total IT spending per employee
9-2 Return on investment
9-3 Purchasing hardware and software
10-1 Biggest IT successes
10-2 Biggest IT failures
10-3 Biggest IT challenges
10-4 Top IT priorities

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