The service assurance market generated revenue of USD2.55 billion in 2011, up 7% from USD2.40 billion in 2010.
Analysys Mason service assurance market report Tektronix's market share increased because it continued to expand and won many multi-year deals each worth USD10 million with Tier 1 mobile CSPs that are upgrading 3G/4G technology. The top-six vendors, which also include CA, Hewlett-Packard, IBM, JDS Uniphase and Telcordia Technologies, accounted for 53% of revenue in the service assurance market in2011, and the top three accounted for 35%.
-provides detailed market share data for five sub-segments of the service assurance systems market: probe, fault and event management, performance management, service management and workforce management
-identifies the leading service assurance vendors in each segment, and provides a detailed analysis of their strengths, weaknesses, key contracts and strategic direction
-includes a summary of the key trends and factors that affected the service assurance vendors in 2011, as well as a market outlook based on market dynamics and technology developments.
Overall service assurance market summary
Overall service assurance market summary, with 2010 comparison
Factors that affected the service assurance market in 2011
Service assurance market summary by sub-segment
Real-time network monitoring and analytics will have a positive impact on the service assurance market during the next three years
Leading suppliers continue to market solutions that focus on customer experience management and quality of service
Recommendations for CSPs
Recommendations for suppliers
Telecoms software market segmentation
Service assurance software features
Service assurance sub-segment definitions
Service assurance service segment definitions
The business environment in 2011
Analysis of 2011 contract wins
Service management systems
Fault and event management systems
Performance monitoring systems
Workforce automation systems