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Enterprise Messaging System Trends, 2004-2007
Osterman Research, Inc, Sep 2004, Pages: 65
This report will analyze the market for messaging systems, focusing on messaging system requirements, the potential for replacing existing messaging systems with less expensive alternatives, growth areas for messaging (e.g., providing messaging services to non-traditional workers) and other issues.
Topics covered in the report include:
- Current data and forecasts for leading messaging systems, including market shares for all of the leading messaging servers and clients.
- Identification and analysis of the criteria used by enterprise decision makers as they make plans for messaging system upgrades and migrations through 2007.
- Analysis of the market for messaging capabilities to ‘non-traditional’ workers, including a forecast of messaging penetration to these workers.
- Analysis of the role that archiving, instant messaging and email security will play in enterprise decisions on upgrading existing systems and migrating to new messaging systems.
- Analysis of the market for ‘alternative’ messaging systems and enterprise plans for replacing market-leading messaging systems while leaving the desktop infrastructure intact. Analysis will focus on enterprise pain points with current messaging systems, the likelihood that enterprises will switch to alternative messaging systems, and key decision factors in selecting an alternative messaging system.
- Analysis of the market for hosted messaging and offerings from managed service providers.
- Market perceptions of all the major and minor vendors of messaging systems, particularly with regard to considering these vendors for product upgrades and migration.
- Detailed total cost of ownership (TCO) data for each of the major messaging systems, including initial acquisition, administration and maintenance costs.
- Other topics to be determined by early subscribers.
Early subscribers can submit their own questions that will be included in the surveys conducted specifically for this report.
Benefits of Early Subscription (Before 3 September 2004):
Although Enterprise Messaging System Trends, 2004-2007 is a multiclient study, early subscribers will have the opportunity to submit questions for inclusion in both the IT oriented and end-user surveys that will be conducted specifically for this report, allowing these subscribers to customize the report to their specific information requirements.
Consequently, although the issues identified above will be included in the final report, a Table of Contents is not yet available, since the content will be determined in large part by the information needs of the early subscribers.
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