Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.
CHANGES IN THE WORLD OF WORK: SIGNS AND ROOT CAUSES.
The "DELTA Forces" Causing Change in Human Resource Management.
Motivation, Commitment, and the "New Contracts" Between Employers and Employees.
SPECIFIC PRACTICE AREAS: PAST, PRESENT, AND FUTURE.
Is Job Analysis Dead, Misunderstood, or Both? New Forms of Work Analysis and Design.
Recruitment and Selection: Benchmarking at the Millenium.
Our Past, Present, and Future in Teams: The Role of Human Resource Professionals in Managing Team Performance.
Performance Management: The Real Glue in Organizations.
Personal and Career Development: The Best and Worst of Times.
Leadership Development: Contemporary Practices.
Building Room at the Top: Selecting Senior Executives Who Can Lead and Succeed in the New World of Work.
Worker Participation: Current Promise, Future Prospects.
Diversity: Lessons from Global Human Resource Practices.
HELPING ORGANIZATIONS CHANGE: COPING WITH DOWNSIZING, MERGERS, REENGINEERING, AND REORGANIZATIONS.
Organization Surveys: Coming of Age for a New Era.
Is the Sky Really Falling? A View of the Future.
"The table of contents for Evolving Practices reads like a survival kit for HR executives. This book provides concrete advice on how to deal with the challenges facing senior HR executives. From recruitment to leadership development, it offers valuable and usable insights." (Donald J. Sacco, executive vice president of human resources, Bell Atlantic). . "A very well done overview of the important issues faced by human resource management today. I highly recommAnd it." (Ed Lawler, director, Center for Effective Organizations)