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Training Course Outlook 2010 (77-884)
Specialized Solutions Inc
This course provides the knowledge to format message content by using character and paragraph formatting, use graphic elements such as charts and tables, and create contact records, tasks, and appointments from incoming messages. It will also enable you to create contact groups, schedule meetings, and share schedules to facilitate communication with other Outlook users.
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MOS Microsoft Certified Application Specialist Exam Training Course: Outlook 2010 Curriculum:
Setting Up Your E-Mail Account
Types of E-Mail Accounts
Introducing The Outlook 2010 Interface
Customizing The Interface
Working with Outlook Mail Items
The Mail Module Interface
Sending, Receiving and Opening Messages
Viewing Conversations and Managing Message Attachments
Managing the Mail Module View
Common Outlook Item Actions
Managing, Creating and Modifying Folders
Moving and Copying Items
Deleting Items and Printing Items
Finding and Searching for Items
Working With Outlook Calendar Items
The Calendar Module Interface
Creating Calendar Items
Configuring The Calendar Module View
Sharing Calendar Information
Working With Contact Items
Creating Contact Items
Organizing Contact Items and Communicating with a Contact
Sending Contact Information and Contact View
Importing and Exporting Contacts
Working with Outlook Task Items
Creating Task Items and Responding to Task Assignments
Updating Tasks and Removing Task Items
Configuring the Task Module View
Organizing Outlook Items
Categorize Items and Using Conditional Formatting
Attaching Items, Shortcut Buttons and Using Notes
Advanced Message Management
Moving Messages and Managing Junk Email
Managing Messages with Rules
Using Quick Steps
Viewing Recipient Information, People Pane and Search Folders
Message Settings and Delivery Options
Changing Read and Unread Options and Managing RSS Feeds
Other Messaging Options
Managing Outlook Data Files
Setting Up Messaging Accounts
Configuring the Outlook Today View
Configuring Multiple Profiles, Email Accounts and Working Offline
Download Options for Slow Connections and Repairing a .pst File
Archiving and Cleanup Tools
Security and Privacy
Securing and Privacy Settings
"I would like to thank you so much for your phone call the other day and the great help you gave me tonight to get my class started. I have never worked online with such helpful people. I would recommend you to anyone who is looking for certification in the areas your company offers."
— Bernie Z.,
PC Technician, Homer, NY