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Information Technology Management. 8th Edition International Student Version

  • Book

  • 480 Pages
  • November 2011
  • Region: Global
  • John Wiley and Sons Ltd
  • ID: 2239497
Up–to–date coverage on how new technology is changing the way organizations operate and compete

Every day, new technology influences how organizations operate and compete in the current global environment, and this updated edition of a classic provides authoritative and streamlined coverage of this evolving topic. High–profile topics are discussed, such as social networks, green IS, and business intelligence, and global examples span a wide range of subject matter. You ll explore IT governance, connectivity that blurs public and private lives, sustainability, enterprise social media, and viral and social marketing.

  • Offers completely updated coverage on the evolving topic of the way organizations operate and compete in the current global environment
  • Addresses issues involving social networks, green IS, and business intelligence
  • Features real–world examples that deal with international issues

Packed with real–world examples and coverage of international topics, Information Technology for Management, Eighth Edition, is critical reading for anyone involved in this field.

Table of Contents

Part I Understanding Information Systems that Support Organizational Performance

1 Information Systems in the 2010s 1

2 IT Infrastructure and Support Systems 30

Part II Data and Network Infrastructure

3 Data, Text, and Document Management 56

4 Network Management and Mobility 91

5 IT Security, Crime, Compliance, and Continuity 120

Part III Web, Wireless, and Social Media Strategies

6 E–Business and E–Commerce 156

7 Mobile Computing and Commerce 189

8 Web 2.0 and Social Media 218

Part IV Operational and Enterprise Systems and Processes

6 E–Business and E–Commerce 156

7 Mobile Computing and Commerce 189

8 Web 2.0 and Social Media 218

9 Operational Planning and Control Systems 255

10 Enterprise Information Systems 283

11 Business Intelligence and Decision Support 321

Part V Managing IT, Business Processes, and Social/Ecology Responsibility

12 IT Strategic Planning 358

13 Business Process Management and Systems Development 389

14 Global Ecology, Ethics, and Social Responsibility 416

Glossary G–1

Technology Guides Online at [external URL]

Cases Online at <a href="[external URL]

Authors

Efraim Turban Carol Pollard