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Performance Dashboards. Measuring, Monitoring, and Managing Your Business. 2nd Edition

  • ID: 2241920
  • November 2010
  • 336 Pages
  • John Wiley and Sons Ltd
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Praise for Performance Dashboards, Second Edition

"Wayne Eckerson's book is the preeminent resource on performance dashboards. I am thrilled that Wayne has shared his vast experience in performance management and dashboards with the marketplace. He has crafted a comprehensive resource that merges leading–edge, real–world practice with strong foundations making his book a must–read for anyone interested in performance dashboards."
Dr. Barbara Wixom, Associate Professor, McIntire School of Commerce, University of Virginia

"Wayne Eckerson is the rare breed of author who manages to translate complex topics into simple business concepts. The latest edition of Performance Dashboards covers fresh trends and uses cases in the BI world, illustrating the escalating urgency of information deployment. Indeed, Wayne's book is like the topic it describes: comprehensive and infinitely useful."
Jill Dyché, founder, Baseline Consulting; coauthor of Customer Data Integration: Reaching a Single Version of the Truth

"Over the past decade, dashboards have had surprising staying power and have become a common paradigm for Business Intelligence applications. READ MORE >

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Foreword.

Preface to the Second Edition.

Preface to the First Edition.

PART I THE LANDSCAPE FOR PERFORMANCE DASHBOARDS.

CHAPTER 1 What Are Performance Dashboards?

CHAPTER 2 The Context for Performance Dashboards.

CHAPTER 3 Assessing Your Organizational Readiness.

CHAPTER 4 Assessing Your Technical Readiness.

CHAPTER 5 How to Align Business and IT.

PART II PERFORMANCE DASHBOARDS IN ACTION.

CHAPTER 6 Types of Performance Dashboards.

CHAPTER 7 Operational Dashboards in Action.

CHAPTER 8 Tactical Dashboards in Action.

CHAPTER 9 Strategic Dashboards in Action.

PART III CRITICAL SUCCESS FACTORS: TIPS FROM THE TRENCHES.

CHAPTER 10 How to Launch, Manage, and Sustain the Project.

CHAPTER 11 How to Create Effective Performance Metrics.

CHAPTER 12 How to Design Effective Dashboard Displays.

CHAPTER 13 How to Architect a Performance Dashboard.

CHAPTER 14 How to Deploy and Integrate Dashboards.

CHAPTER 15 How to Ensure Adoption and Drive Positive Change.

Index.

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Wayne Eckerson is an industry thought leader and consultant who has covered business intelligence (BI) since 1995. Eckerson has conducted numerous in–depth research studies on BI and is a noted speaker and blogger. He is the author of a popular
BI Maturity Model and chair of TDWI's BI Executive Summit, which educates business and technical executives about best practices and emerging trends in BI and performance management. He is currently director of TDWI Research and can be reached at weckerson@gmail.com.

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