IT-Driven Business Models. Global Case Studies in Transformation
John Wiley and Sons Ltd, November 2010, Pages: 220
A look at business model innovation's crucial role in today's global business environment .
Showing organizations how business model innovation should be a key focus area in today's global economy, this book features cases from businesses around the globe that have developed customized business models and achieved spectacular levels of performance.
- Case examples from well-known innovation leaders IKEA, Apple, Tata, SHARP, Saudi Aramco, De Beers, Telefonica, Valero Energy, LEGO, and Proctor & Gamble
- Shows businesses how to get beyond traditional business models to take better advantage of emerging opportunities
- Coauthored by former CEO of SAP AG, the world's largest provider of enterprise software
Filled with interviews with key executives, this book reveals the role of technology in driving and enabling changes to fundamental facets of a business. Companies around the world are innovating their business models with tremendous results. IT-Driven Business Models shows interested organizations how they can start the process.
Foreword.
Preface.
Acknowledgments.
Chapter 1: Enterprise Value from Customer Value.
Customer Value and Enterprise Value.
Context.
Shaping a Response.
Business Models, Business Concepts and the Role of IT.
Case Study: Apple.
Realizing the Information Vision: The Technology Dimension.
Checklist.
Chapter 2: Customer Value from the Customer Process.
Management Summary.
Vision.
From Product to Solution Provider.
Process Focus: Waste Disposal and Management.
Concepts of the Customer Process.
Realizing the Vision.
Checklist.
Chapter 3: More Customers and More for the Customer.
Management Summary.
Vision.
Turning Employees and Customers into Fans.
Concepts of Market and Customer Development.
Realizing the Vision.
Checklist.
Chapter 4: Innovation and Personalization Trump Commoditization.
Management Summary.
Vision.
From Single Standardized Product to Personalized Service Package: Endress+Hauser.
Innovating Innovation: Procter & Gamble.
Pioneering Co-creation: LEGO Group.
The Tata Nano: A Case of Disruptive Innovation?
Concepts of Product and Service Development.
Realizing the Vision.
Checklist.
Chapter 5: Silent Commerce.
Management Summary.
Vision.
Seamless Fulfillment, Silent Commerce.
Concepts of Fulfillment.
Realizing the Vision.
Checklist.
Chapter 6: Strategy-compliant Management.
Management Summary.
Vision.
From Reporting to Strategy Implementation.
Concepts of Operative Management.
Realizing the Vision.
Checklist.
Chapter 7: Value Chain Redesign.
Management Summary.
Vision.
From Value Chain to Ecosystem: Seven Redesigns.
Competition in Networks.
Concepts of Value Chain Redesign.
Realizing the Vision.
Checklist.
Chapter 8: IT's Role in Business Model Transformation.
Management Summary.
Vision.
High-Performance IS Organizations.
Concepts of IS Organizational Performance.
Realizing the Vision.
Checklist.
Conclusion: IT-Driven Innovation in the 2010s.
Notes.
About the Authors.
Index.
Henning Kagermann
Hubert Osterle
John M. Jordan
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