"There are opportunities for every player in any supply chain to improve all aspects of supply chain management. Improving our customers′ bottom line through creative transportation solutions is on the mind of our employees every day. Michael Hugos provides the information and practical examples of how specialized expertise combined with collaboration can produce entirely new and profitable outcomes for our customers."
Laurel McGrath, VP and General Manager, Celtic International
"Michael Hugos presents the core concepts and techniques of supply chain management in a clear, concise, and easily readable style for those desiring an introduction to the subject or for those wanting to refine their understanding and application of supply chain issues. The case studies and executive insights are very useful in illustrating how to effectively employ supply chains to enable companies to accomplish their business goals."
Perry J. Gaid, Vice President of Purchasing, OneSource Facility Services, Inc.
"My company is involved in both manufacturing and distribution. Mr. Hugos′s book provides a valuable framework of concepts and techniques that people at all levels of the company can use to organize and improve our supply chain management capabilities and tie them to our business strategy."
Grant Watkinson, PhD, President, Coastwide Laboratories
"An excellent introduction into supply chain management . . . a book you should own and loan out to others frequently."
Supply Management (April 2003)
"In clear and concise prose, this lean book outlines the most crucial tenets and concepts of supply chain management."
Supply Chain Management Review, (September/October 2003)
Fully revised and expanded with new case studies, executive interviews, and the latest technology tools available for supply chain management, the Third Edition contains valuable tips, techniques, illustrative real–world examples, exhibits, and best practices. This handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in supply chain management.
Chapter 1 Key Concepts of Supply Chain Management 1
Chapter 2 Supply Chain Operations: Planning and Sourcing 39
Chapter 3 Supply Chain Operations: Making and Delivering 75
Chapter 4 Using Information Technology 109
Chapter 5 Metrics for Measuring Supply Chain Performance 147
Chapter 6 Supply Chain Coordination 183
Chapter 7 Supply Chain Innovation for the Real–Time Economy 213
Chapter 8 Defining Supply Chain Opportunities 241
Chapter 9 Creating Supply Chains for Competitive Advantage 273
Chapter 10 The Promise of the Real–Time Supply Chain 307
About the Author 323