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Recent Case Studies Find Value in Utility Computing
Yankee Group, The, Aug 2004, Pages: 15
This report presents four case studies on utility computing installations at a range of customers. We profile an implementation of an HP solution at R.C. Willey, a home furnishings retailer; an IBM solution at NStar, a regional electric utility; a VERITAS solution at Dartmouth College; and a utility storage environment at Infinity Pharmaceutical. These case studies cover the cost, business value, expectations and lessons learned for the users.
There are two common drivers for early adopters of utility computing. One group of customers is predominantly focused on achieving better financial efficiency from their IT investments. A second group of early customers appear to be more attracted to the advanced management achieved by various forms of utility computing. Early utility computing deployments run the gamut between pilot programs that involve just a few hardware and software tools to complete outsourced data center environments.
A continual theme most customers share in deploying these architectures is a clearer role and justification of information technology in serving business objectives. As Robert Napier, former CIO of HP commented, the relationship between IT and business has grown over the years to the point where business decisions always trigger an IT event. For each of the customers we profile, utility computing offers a way to better manage the IT events while offering a clear value proposition to business units that rely on these technologies. A side effect that has significant benefit to most customers will be technology advancements that manage IT resources more efficiently. In addition, in a
smaller number of cases customers actually see the deployment and management models associated with utility computing as the primary reason to deploy—not the cost sharing or financial justification models.
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