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Singapore Telecommunications Report Q4 2012

Business Monitor International, October 2012, Pages: 86

The Singapore Telecommunications Report provides industry professionals and strategists, corporate analysts, telecommunication associations, government departments and regulatory bodies with independent forecasts and competitive intelligence on Singapore's telecommunications industry.

BMI View:

Singapore’s telecommunications industry has outperformed many of its regional peers with strong adoption of the latest products and services. Partially due to the country’s small landmass and population size, the telecoms market has rapidly grown to a stage where it is approaching saturation.

Next generation technologies, both mobile and fixed, are therefore the next step in fostering new developments and revenue streams, and industry players – the regulator and operators – have rightly moved in that direction.

Key Data:

- 3G subscriber growth is showing signs of weakness in light of maturity; we have further downgraded our expectations following a poor performance in H112.

- The number of fixed-line subscribers has remained flat for three consecutive quarters,
suggesting that the start of a downtrend could materialise in the near future.

- Wireless technologies remain the main growth driver for the broadband industry, although the fibre broadband market is starting to take off.

Key Trends And Developments:

Singapore Telecommunications (SingTel), StarHub and M1 launched NFC-based mobile services in August 2012. StarHub unveiled its digital wallet NFC service ‘SmartWallet’ on August 3, while SingTel and M1 launched their NFC mobile payment service on August 22. Meanwhile, Netherlands-based digital security systems specialist Gemalto has announced that NFC services management has gone live in Singapore. The service is driven by Gemalto's Allynis Trusted Services Manager (TSM) solution, which is hosted at the firm's local TSM datacentre. The project lines up a consortium of local partners, inclusive of operators, banks and service providers.

Despite issues hindering greater service adoption, the Infocomm Development Authority of Singapore reported that the number of fibre broadband subscribers reached 177,200 at the end of June 2012, up by 34.1% q-o-q.

Singapore remained in second position in BMI’s Asia Pacific Telecoms Risk/Reward Ratings with a Telecoms Rating score of 73.3. Although Singapore's ruling People's Action Party (PAP) suffered a rebuke of its recent policies in 2011's general elections, we believe that the party will retain its dominance in parliament over the medium term in view of a weak and fragmented opposition. Furthermore, the party has shown that it is capable of adjusting its policies in order to adapt to evolving public sentiment, and, as such, we expect to see continued tightening of immigration. Still, as long as the PAP is in power, we hold that the government is unlikely to embrace any measures that will seriously inhibit the city-state's enviable business environment.

BMI Industry View 5

SWOT Analysis 6

Singapore Mobile SWOT 6

Singapore Wireline SWOT 6

Singapore Political SWOT 7

Singapore Economic SWOT 8

Singapore Business Environment SWOT 9

Risk/Reward Ratings 10

Asia Pacific 10
Table: Asia Pacific Telecoms Risk/Reward Ratings Q412 14

Singapore 15

Industry Forecast Scenario 17

Mobile 17
Table: Mobile – Historical Data & Forecasts, 2009-2016 17

ARPU 19
Table: Mobile ARPU – Historical Data & Forecasts, 2009-2016 (SGD) 19

Fixed Line 21
Table: Fixed Line – Historical Data & Forecasts, 2009-2016 21

Internet 23
Table: Internet – Historical Data & Forecasts, 2009-2016 23

Market Overview 25

Mobile 25

Regional Perspective 25
Table: Singapore Mobile Market Regional Comparisons, 2011 26

Key Market Developments 26

Market Growth 27

Market Shares 28
Table: Singapore's Subscriber Base ('000) 30

ARPU & MOU 30
Table: Singapore ARPU (SGD) 32

Mobile Content/Value-Added Services 33
Table: Selected VAS Launched, 2011-2012 34

Mobile Operator Data 36
Table: Singapore Market Overview 36
Table: SingTel Mobile 37
Table: StarHub 38
Table: M1 39

Mobile Content 40

Regional Outlook 40

Selected NFC Developments, 2011 41

Fixed Line 46

International Traffic Lines 46

Internet 48

Broadband 48
Table: Composition Of Broadband Internet Access Subscribers (‘000) 50

Singapore Telecommunications Report Q4 2012

© Business Monitor International Ltd

Page 4

Pay-TV 50

Industry Trends And Developments 52

Networks 52
Table: Telecoms Market Development, 2009-2012 54

Regulatory Environment And Industry Developments 56
Table: Division Of Regulatory Responsibilities In Singapore 56

Next Generation National Infocomm Infrastructure 56

Regulatory Developments 57

Competitive Landscape 59
Table: Key Players – Singapore Telecoms Sector 59
Table: Selected Operators – Financial Indicators, 2004-2011 (US$mn) 59

Company Profiles 60

Singapore Telecommunications (SingTel) 60

SingTel Mobile 64

StarHub 67

M1 71

Regional Overview 74

Altobridge: Connecting Remote Communities 74

Altobridge Commercial Deployments, July 2012 75

Demographic Outlook 76
Table: Singapore's Population By Age Group, 1990-2020 ('000) 77
Table: Singapore's Population By Age Group, 1990-2020 (% of total) 78
Table: Singapore's Key Population Ratios, 1990-2020 79
Table: Singapore's Rural And Urban Population, 1990-2020 79

Glossary Of Terms 80
Table: Glossary Of Terms 80

BMI Methodology 81

How We Generate Our Industry Forecasts 81
Table: Key Indicators For Telecommunications Industry Forecasts 81

Telecoms Business Environment Ratings 83

Risk/Reward Ratings Methodology 83
Table: Ratings Indicators 84

Weighting 85
Table: Weighting Of Indicators 85

Sources 85

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