Call Centers - Global Strategic Business Report
- Language: English
- 1128 Pages
- Published: November 2012
- Region: World
Synopsis
- The opinions and forward looking statements of 175 executives have been captured in our in-depth survey, of which 51% represent directors and C-level respondents
- The research is based on primary survey research conducted by Timetric and VRL using B2B panels comprised of senior decision makers from companies in the manufacturing and service sectors
- The geographical scope of the research is European - drawing on the activity and expectations of financial executives in Europe
- Key topics covered include revenue growth expectations by company type and company type
Summary
This report details the revenue growth expectations of European executives across different industry verticals. Growth and revenue expectations of European companies have changed due to the financial crisis in the area. Many industries have been adversely affected, particularly the automobile and travel and tourism industries, while there are some which have managed to perform well despite the economic turbulence, such as the chemical and cruise industries.
Scope
The report features the opinions of European financial executives related to the following:
- Revenue
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1 Introduction
1.1 What is this Report About?
1.2 Definitions
1.3 Methodology
1.4 Profile of Survey Respondents
2 Revenue Growth Optimism
2.1 Revenue Growth Expectations by Company Type
2.2 Revenue Growth Expectations by Company Turnover
3 Appendix
3.1 Full Survey Results
3.2 Methodology
3.3 Contact Us
3.4 About Timetric
3.5 About VRL Financial News
3.6 Disclaimer
List of Tables
Table 1: Eurozone Crisis Survey Respondents by Company Type, 2012
Table 2: European Respondents by Job Role (%), 2012
Table 3: European Respondents by Company Turnover (%), 2012
Table 4: Revenue Growth Optimism by Company Type in Europe (%), 2012–2013
Table 5: Revenue Growth Optimism by Company Turnover in Europe (%), 2012–2013
Table 6: Full Survey Results – Closed Questions
List of Figures
Figure 1: Revenue Growth Optimism by Company Type in Europe (%), 2012–2013
Figure 2: Revenue Growth Optimism by Company Turnover in Europe (%), 2012–2013
| Format | Properties | |
|---|---|---|
| Electronic (PDF) | The report will be emailed to you. The report is sent in PDF format. | This is a single user license, allowing one specific user access to the product. |
| Site License | The report will be emailed to you. The report is sent in PDF format. | This is a site license, allowing all users within a given geographical location of your organisation access to the product. |
| Enterprisewide | The report will be emailed to you. The report is sent in PDF format. | This is an enterprise license, allowing all employees within your organisation access to the product. |