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United Kingdom Information Technology Report Q4 2012

Business Monitor International, October 2012, Pages: 66

The United Kingdom Information Technology Report provides industry professionals and strategists, corporate analysts, information technology associations, government departments and regulatory bodies with independent forecasts and competitive intelligence on United Kingdom's information technology industry.

BMI View:

UK IT spending is expected to reach US$83.6bn in 2012, down 1%, with BMI downwardly revising its forecast, following the UK's return to recession in early H112. UK PC sales drifted back into negative growth territory in Q212, after a single quarter of positive growth in Q112. The overall outlook for UK IT spending in 2012 is one of negative growth, with the UK unable to remain immune to problems affecting other major European markets. The UK IT services market remains overshadowed by the impact of government cuts in IT spending and a moratorium on projects with a value of more than GBP100mn.

Headline Expenditure Projections:

Computer Hardware Sales: US$19.4bn in 2011 to US$18.8bn in 2012, -4% in US dollar terms.

Downwardly revised owing to analyst modification after the PC market reported negative growth in Q212.

Software Sales: US$11.8bn in 2011 to US$12.1bn in 2012, +2% in US dollar terms. Downwardly revised owing to analyst modification, but software still comprises around 70% of cloud spending.

IT Services Sales: US$53.3bn in 2011 to US$52.7bn in 2012, 11% in US dollar terms. Downwardly revised owing to analyst modification with price deflation and an environment of fiscal retrenchment meaning difficult trading conditions for vendors.

Risk/Reward Ratings (RRR): The UK's score was 82.9 out of 100.0. The UK remains first in our latest Europe IT RRR table, still ahead of Germany and Sweden, and despite the overall disappointing performance of its PC market in H112.

Key Trends & Developments:

- A major factor likely to restrain demand in 2012 is the government's tough austerity programme,
which has targeted an average of 19% cuts across departments over a four-year period through to 2015. In March 2011, the government claimed it had achieved savings of GBP1bn, although detailed figures were not available. Meanwhile, the GBP12.7bn National IT Programme for Health (NPfIT) was finally scrapped in 2011.

- The UK cloud market remains small, at an estimated GBP1bn in 2012, but BMI forecasts it could account for 10% of total UK IT spending by 2016. The government's efficiency drive may create opportunities in areas such as cloud computing and offshoring, where pilots have been launched. While the centralised health IT provider model has been cancelled, individual components of the plan will still be implemented. The government has also announced plans to liberalise its procurement process and increase the use of open-source software in government.

- Private sector budgets remain tight and many businesses are still reluctant to commit to new investment that requires large commitments of time and money. Credit availability is another constraint on activity. However, in H112, there were indications that delays in upgrades were fuelling more spending on maintenance and warranty services. There is also considerable pentup demand for ERP solutions.

Executive Summary 5

SWOT Analysis 7

UK IT Sector SWOT 7

UK Broadband Sector SWOT 8

UK Political SWOT 9

UK Economic SWOT 10

UK Business Environment SWOT 11

Europe Risk/Reward Ratings 12
Table: Europe Risk/Reward Ratings, Q412 14

Europe IT Markets Overview 15

IT Penetration 15

Market Growth And Drivers 17

Sectors And Verticals 19

Market Overview 23

Hardware 24

Software 27

Business Software 29

Services 31

Industry Developments 34

Industry Forecast 39
Table: UK IT Industry – Historical Data And Forecasts (US$mn unless otherwise stated), 2009-2016 42

Industry Forecast Internet 43
Table: Telecoms Sector – Internet – Historical Data & Forecasts, 2009-2016 43

Macroeconomic Forecast 45
Table: United Kingdom – Economic Activity, 2011-2016 46

Competitive Landscape 47

Hardware 47

Software 48

IT Services 50

Broadband 52
Table: UK Broadband Market By Technology 52

Company Profiles 56

BT Global Services 56

Country Snapshot 58
Table: The United Kingdom's Population By Age Group, 1990-2020 ('000) 59
Table: The United Kingdom's Population By Age Group, 1990-2020 (% of total) 60
Table: The United Kingdom's Key Population Ratios, 1990-2020 61
Table: The United Kingdom's Rural And Urban Population, 1990-2020 61

BMI Methodology 62

United Kingdom Information Technology Report Q4 2012

© Business Monitor International Ltd

Page 4

How We Generate Our Industry Forecasts 62

IT Industry 62

IT Ratings – Methodology 63
Table: IT Business Environment Indicators 64

Weighting 65
Table: Weighting Of Components 65

Sources 65

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