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Mastering Microsoft Lync Server 2013 - Product Image

Mastering Microsoft Lync Server 2013

  • Published: May 2013
  • 888 Pages
  • John Wiley and Sons Ltd

Everything you need to know to get Lync 2013 up and running smoothly

As a Unified Communications (UC) technology, Lync allows you to keep track of your contacts' availability so you can communicate with anyone, anywhere, and at any time. With this hands-on book, you will learn how to administer the newest and most robust version of Lync Server in order to send an IM; start or join an audio, video, or web conference; or make a phone call through a familiar interface. Packed with real-world exercises throughout, this unique resource encourages you to learn from the best practices and deployments of others so that you can benefit from their experiences.
- Walks you through designing and managing enterprise instant messaging and conferencing solutions
- Details how to configure voicemail, enterprise voice, dual-forking, and VoIP
- Teaches you how to automate management tasks
- Shares invaluable advice for monitoring, diagnosing, and troubleshooting problems
- Helps you understand SIP and authentication technologies

With Mastering Microsoft Lync Server 2013, you'll gain the skills you need to effectively deploy Lync Server 2013 and be on your way to gaining all the benefits UC has to offer.

Introduction xix

Part I - Fundamentals 1

Chapter 1 - What’s in Lync? 3

Chapter 2 - Standards and Protocols 37

Chapter 3 - Security 67

Chapter 4 - Clients 105

Part 2 - Getting Lync Up and Running 141

Chapter 5 - Planning Your Deployment 143

Chapter 6 - Installation 189

Chapter 7 - Migration and Upgrades 255

Part 3 - Administration 299

Chapter 8 - Introduction to PowerShell, the Lync Management and Regular Expressions 301

Chapter 9 - Role-Based Access Control 341

Chapter 10 - User Administration 367

Chapter 11 - Archiving and Monitoring 403

Chapter 12 - Troubleshooting 441

Part 4 - Voice 471

Chapter 13 - Getting Started with Voice 473

Chapter 14 - Call Admission Control 507

Chapter 15 - E911 and Location Information Services 545

Chapter 16 - Extended Voice Functionality 565

Part 5 - Integration 613

Chapter 17 - Exchange and SharePoint 615

Chapter 18 - Hybrid Deployments 681

Chapter 19 - Th ird-Party Integration 703

Part 6 - Mobile Devices 743

Chapter 20 - Mobility 745

Appendix A - The Bottom Line 799

Chapter 1: What’s in Lync? 799

Chapter 2: Standards and Protocols 800

Chapter 3: Security 801

Chapter 4: Clients 802

Chapter 5: Planning Your Deployment 803

Chapter 6: Installation 803

Chapter 7: Migration and Upgrades 806

Chapter 8: Introduction to PowerShell, the Lync Management Shell, and Regular Expressions 807

Chapter 9: Role-Based Access Control 809

Chapter 10: User Administration 812

Chapter 11: Archiving and Monitoring 814

Chapter 12: Troubleshooting 815

Chapter 13: Getting Started with Voice 816

Chapter 14: Call Admission Control 817

Chapter 15: E911 and Location Information Services 818

Chapter 16: Extended Voice Functionality 819

Chapter 17: Exchange and SharePoint 820

Chapter 18: Hybrid Deployment 822

Chapter 19: Third-Party Integration 823

Chapter 20: Mobility 826

Chapter 21: Telephony Devices 827

Appendix B - Adoption 829

Understanding the Power of UC 829

The Promise 829

The Pitfalls 830

Introducing Lync to Your Business 831

Piloting Lync 832

Training Your Users 834

Appendix C - Using Persistent Chat Effectively 839

Introduction to Persistent Chat 839

Examples of Role-Based Solutions for Persistent Chat 840

Project Managers 840

Lawyers 842

Consultants 843

Examples of Industry-Based Solutions for Persistent Chat 844

Banking 844

Software Company 845

Operations for Multinational Enterprise (MNE) 845

Better “Unification” of Data 847

What Is MindLink? 847

Index 851

Keith Hanna, Microsoft Certified Master at Microsoft Office Communications Server (OCS), is a Service Delivery Specialist at Microsoft U.K. focused on partner-led support offerings for Lync. He has been working with OCS and Lync since before they were launched, helping to design and deploy some of the largest worldwide installations in use today. He also helps develop content for the Microsoft Lync Ignite training series and has contributed to the Lync Resource Kit. Nathan Winters is a Technical Solution Professional at Microsoft U.K. He has worked with some of the U.K.'s largest companies. He is a four-time MVP for Exchange Server, a speaker at events in both the U.S. and the U.K., and a published writer in leading industry resources such as Windows IT Pro and the MSExchange.org website. He is also the author of Microsoft Exchange Server 2013: Design, Deploy and Deliver.

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