Oman Information Technology Report 2013
Business Monitor International, January 2013, Pages: 77
BMI View
The total size of the Omani IT market in 2013 is forecast byMI to be worth US$410mn, up from an estimated US$385mn in 2012. Oman's economy is relatively well positioned for the post-credit crunch era, but we do not see IT spending returning to its previous rate of growth during our five-year forecast period. However, 2012 saw a range of new IT implementations in sectors such as oil and gas,
banking, utilities and aviation. Meanwhile, global trends such as cloud computing, virtualisation and convergence are gaining traction in the Omani market.
Headline Expenditure Projections
Computer Hardware Sales: US$209mn in 2012 to US$220mn in 2013, +5% in US dollar terms.
Forecast in US dollar terms upwardly due to macroeconomic factors and the release of Windows 8 should provide a boost to replacement PC purchases.
Software Sales: US$75mn in 2012 to US$80mn in 2013, +7% in US dollar terms. Forecast in US dollar terms downwardly revised due to macroeconomic factors, but there is steady demand for enterprise resource planning (ERP) implementations.
IT Services Sales: US$102mn in 2012 to US$110mn in 2013, +8% in US dollar terms. Forecast in US dollar terms downwardly revised due to macroeconomic factors but e-government programmes should drive spending in other sectors.
Risk/Reward Ratings
Oman's score was 46.9 out of 100.0. Oman dropped to ninth place in our latest MEA RRR table, behind regional peers Bahrain and Qatar, but ahead of Lebanon and Egypt.
Key Trends & Developments
- Government is expected to be a significant driver of Omani IT spending over the 2013-2017 period. In 2012, the sultanate's IT authority, the ITA, reiterated its goal to broaden the range of government services available online, modernise administrative procedures and optimise costs. The ITA has launched a number of IT-related infrastructure projects, with one core component being an e-government services portal, which is a gateway to services offered by government departments online.
- There has been a pickup in project flow from significant IT verticals such as oil and gas and banking. Petroleum Development Oman, a major local sector player, is investing in what is termed smart fields development. Key initiatives include using wireless technology to improve remote monitoring and control. Meanwhile, banks in Oman are looking to reduce overall IT costs as well as integrate platforms with applications even at the networking and virtualisation level.
- There is rising demand for ERP solutions among both SMEs and corporates in Oman. Many Oman companies are diversifying and expanding their operations regionally and need effective planning and management of resources. One key area of demand is integrating functions such as accounting, inventory, supply chain management and customer relationship management
(CRM), which are quite often run as separate applications.
Executive Summary 5
SWOT Analysis 7
Oman IT Sector SWOT 7
Oman Telecoms Industry SWOT 8
Oman Political SWOT 9
Oman Economic SWOT 9
Oman Business Environment SWOT 10
MEA IT Risk/Reward Ratings 11
Table: Middle East And Africa IT Risk Reward Ratings, Q113 13
MEA IT Markets Overview 14
IT Penetration 14
Sectors And Verticals 17
Market Overview 21
Relevant Government Authorities 21
Hardware 23
Software 26
Services 28
Industry Developments 30
Industry Forecast 33
Table: Oman IT Industry - Historical Data And Forecasts (US$mn unless otherwise stated), 2010-2017 36
Industry Forecast Internet 37
Internet 37
Table: Oman Internet Historical Data And Forecasts, 2010-2017 37
Competitive Landscape 39
Hardware 39
Software 41
IT Services 42
Macroeconomic Forecast 45
Company Profiles 48
Gulf Business Machines 48
Microsoft Corporation 49
Table: TCS Revenues By Geography, (US$mn) 53
IBM 54
Hewlett-Packard 59
Oracle Corp 65
Country Snapshot 69
Table: Oman's Population By Age Group, 1990-2020 ('000) 70
Table: Oman's Population By Age Group, 1990-2020 (% of total) 71
Table: Oman's Key Population Ratios, 1990-2020 72
Table: Oman's Rural And Urban Population, 1990-2020 72
BMI Methodology 73
How We Generate Our Industry Forecasts 73
IT Industry 73
IT Ratings - Methodology 74
Table: IT Business Environment Indicators 75
Weighting 76
Table: Weighting Of Components 76
Sources 76
Company Profiles
Gulf Business Machines
Microsoft Corporation
IBM
Hewlett-Packard
Oracle Corp
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