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Stakeholder Insight: Patient Compliance in Psychiatry - From Patient Acquisition to Patient Retention


Description: Introduction

Generic saturation coupled with a poor R&D pipeline is forcing pharmaceutical companies to seek alternative ways of maintaining revenue growth in the ever-competitive psychiatry sector. Surprisingly, despite being long recognized as a costly problem, interest in patient compliance is only just gaining momentum and effective patient compliance programs have yet to become standard practice.



Scope

Analysis of the prevalence of noncompliance in schizophrenia, bipolar disorder and depression with an overview of compliance improving strategies

For these three disorders: discussion of general and side-effect specific reasons for noncompliance

Insight into the actions taken by care managers of noncompliant patients

In-depth analysis of the perceived usefulness of approaches to tackle noncompliance and the influence of education sources

Highlights

Players in the schizophrenia, bipolar disorder, and depression markets lose millions of dollars in drug sales annually due to noncompliance. Capturing this lost revenue is becoming ever important as the return on investment of traditional lifecycle management strategies is dwindling.



Pfizer and Eli Lilly have both implemented large compliance programs in psychiatry, which have been well received by the medical community. The popularity of these programs can be attributed to a patient-focused design, which, among other benefits, has served the companies profile among end-users.



Ultimately, education to patients is a free service provided by companies. If shown to improve treatment outcomes in controlled studies, companies would be in a stronger position to convince payers and regulatory bodies to advocate their brands over generics.



Reasons to Purchase

Understand the key reasons causing noncompliance in schizophrenia, bipolar disorder, and depression and the actions taken by therapists

Benchmark your own patient compliance programs to those that have already been conducted by other companies

Optimize the communication of your compliance messages by recognizing the most influential sources of information for these patient groups


Contents:

CHAPTER 1 EXECUTIVE SUMMARY 3

Scope of the analysis 3

Summary 5

Key metrics 6

Study methodology and sample details 8

CHAPTER 2 OVERVIEW OF PATIENT COMPLIANCE IN PSYCHIATRY 18

Definition of patient compliance 18

Frequency of noncompliance across psychiatry indications 18

Epidemiology of schizophrenia 20

Overview 20

Prevalence 21

Diagnosis and treatment rates 21

Compliance rates 21

Epidemiology of bipolar disorder 24

Overview 24

Prevalence 25

Diagnosis and treatment rates 25

Compliance rates 25

Epidemiology of depression 27

Overview 27

Prevalence 27

Diagnosis and treatment rates 28

Compliance rates 29

Cost of noncompliance to pharmaceutical companies 31

Strategies shown to improve compliance 32

Treatment-related 32

Minimize drug side effects 32

Drug regimen 32

Reminder or compliance packaging by manufacturer 33

Number of doses per day 34

Unit dose convenience packs 34

Pill boxes 35

Drug delivery systems 35

Clinician-related 36

Patient counseling 36

Patient education and psychotherapy 36

Communication training 37

Patient education and compliance monitoring 38

Home visits 38

Patient related 39

Patient-skill building “Medication chart” 39

Reminders by telephone 39

Clinic and telephone visits with written correspondence 40

Electronic devices 40

Family support 40

Support group sessions 41

General considerations for patient compliance programs 41

Improving relationships with end-users makes good commercial sense 41

Interventions must be highly relevant to the individual 41

Information needs to be given throughout the treatment course 42

Specific European opportunities 44

Acceptance of depot formulations beyond schizophrenia 44

Patient education through Health professional led local meetings 44

Summary 45

CHAPTER 3 PATIENT COMPLIANCE IN SCHIZOPHRENIA 46

Market overview 46

First line treatment of schizophrenia 48

Reasons for noncompliance in chronic schizophrenia 49

General reasons 50

Lack of insight and drug side effects are key to noncompliance 50

Perceived treatment success suggest a need for education prior to and during drug treatment 54

Side effect-specific reasons 55

Weight gain is a big problem 58

BMS needs to emphasize in Abilify’s marketing messages that it causes minimal weight gain compared to rivals 59

Care managers do not normally warn patients about side effects 59

Patients are equally likely to be noncompliant due to a fear of a side effect as they are due to the actual occurrence of a side effect 60

Side effect management programs can improve patient retention 61

Case Study: Lilly’s ‘Solutions for Wellness’ program 62

Actions taken for noncompliant schizophrenia patients 63

Drug switching is a primary source of lost revenue 64

Approaches to improving compliance in schizophrenia 64

Drug approaches 66

There is a need for more atypical depots 66

Pain at site of injection is a problem for patients taking depots 68

Non drug approaches 70

A good therapeutic alliance is key 71

Directly observed therapy is good in theory but problematic in practice 72

Involving the family is challenging but effective 72

Influence of educational sources 74

The therapist is the best source of information on treatment compliance 76

Websites and DTC advertising are good sources of general information but are not so good for providing specific drug compliance education 76

Patient education should be given at different stages of treatment and tailored to the individual 77

Case study: Lilly’s ‘Meaningful Day’ educational program 77

Datamonitor conclusions and recommendations 79

CHAPTER 4 PATIENT COMPLIANCE IN BIPOLAR DISORDER 81

Market overview 81

First line treatment of bipolar disorder 82

Reasons for noncompliance in bipolar disorder 84

General reasons 84

Side effect-specific reasons 86

Actions taken for noncompliant bipolar disorder patients 88

Approaches to improving compliance in bipolar disorder 90

Drug approaches 90

Lessening the burden of oral pills is a good strategy 90

Combination pills offer few advantages 91

Non drug approaches 92

Leading players provide free compliance tools such as mood diaries 94

Influence of educational sources 96

Websites are not viewed as useful sources of information 97

The trend is to support health information sites 98

Public information is beneficial but key messages must be unrelated to product-specific marketing 99

Datamonitor conclusions and recommendations 100

CHAPTER 5 PATIENT COMPLIANCE IN DEPRESSION 103

Market overview 103

First line treatment of depression 104

Reasons for noncompliance in depression 105

General reasons 105

A multitude of reasons are responsible for noncompliance in depression 106

Patients will be noncompliant whether the drug does or does not work 106

Side effect-specific reasons 107

Sexual dysfunction is a leading cause of noncompliance in the US and EU 109

Case study: GSK’s Wellbutrin-XL successfully promoted as the only once-daily antidepressant without sexual side effects 110

Media coverage of the SSRI suicide risk story increased noncompliance 111

Actions taken for noncompliant depression patients 112

Approaches to improving compliance in depression 113

Drug approaches 113

Reformulation is not the way to go in the US depression market 114

Non drug approaches 115

A strong therapeutic-alliance and patient education are key means of improving compliance in depression 116

Collaborations with patient advocacy groups are recommended 118

Esteve launches innovative ‘PatientFeedback’ tool to improve communication between depression patients and their therapists 119

Influence of educational sources 120

DTC advertising is not practical as a compliance improving tool 122

Case study: Pfizer’s ‘Rhythms’ patient education campaign was an effective patient compliance strategy 125

Compliance aids are less accessible on depression information websites 126

Effective disorder information leaflets need to be clear, informative and stimulating 127

CME programs targeted to healthcare providers offer greater coverage of education 128

Datamonitor conclusions and recommendations 129

APPENDIX A 131

Bibliography 131

Websites 145

APPENDIX B 147

Sample details 147

First line treatment 147

General details 153

Physician research methodology 154

Study questionnaire 155

APPENDIX C 187

About Datamonitor 187

About Datamonitor Healthcare 187

About the CNS analysis team 188

Key therapy team members 189

Lynda Lynch, Director CNS 189

Disclaimer 190







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