United Arab Emirates Information Technology Report Q1 2013
Business Monitor International, January 2013, Pages: 85
BMI View: UAE IT spending is expected to reach US$4.7bn in 2013, with BMI forecasting slower growth compared to 2012. Government spending and investment should help to support the IT market, with further opportunities in sectors such as education, healthcare, utilities, banking and telecoms. Cloud computing and business analytics are among enterprise IT investment growth areas.
Headline Expenditure Projections
Computer Hardware Sales: US$2.2bn in 2012 to US$2.4bn in 2013, +8% in US dollar terms. Forecast in US dollar terms upwardly revised due to analyst modification following stronger PC market growth in Q212.
Software Sales: US$764mn in 2012 to US$843mn in 2013, +10% in US dollar terms. Forecast in US dollar terms upwardly revised due to analyst modification and the UAE is one of the region's fastest growing enterprise resource planning (ERP) markets.
IT Services Sales: US$1.3bn in 2012 to US$1.4bn in 2013, +11% in US dollar terms. Forecast in US dollar terms upwardly revised due to analyst modification with managed services a lead growth area.
Risk/Reward Ratings
The UAE's score was 60.1 out of 100.0. The UAE remains in second spot in our latest regional RRR table, ahead of other MEA leaders such as Saudi Arabia and Qatar. The country ranked only fourth for its industry rewards, but its ranking was secured by a high country rewards score of 90
Key Trends & Developments
- The UAE IT market has received a buffeting from global economic headwinds but overall demand for IT products and services should continue to grow in 2013. However, the property price slump and financial upheavals are likely to continue to influence business and consumer caution. Abu Dhabi has been making most of the running in the wake of the Dubai financial crisis.
- Growth potential also exists in the less developed northern emirates of Sharjah, Ajman, Umm al-
Qaywayn, Ras al-Khaimah and Fujairah. The emirates government has launched a major infrastructure investment programme in the northern emirates, which could generate significant opportunities for IT vendors, despite relatively small population sizes.
- One factor driving retail growth is a pick-up in the number of tourist visitors, which provided a boost to the all-important carry trade. An influx of tourists is expected to swell spending on consumer electronics goods such as ultrabooks and tablets. However, the possibility of the UAE joining sanctions against Iran could have an impact on PC re-exports.
Executive Summary 5
SWOT Analysis 7
United Arab Emirates IT Sector SWOT 7
United Arab Emirates Telecommunications Sector SWOT 8
United Arab Emirates Political SWOT 9
United Arab Emirates Economic SWOT 10
United Arab Emirates Business Environment SWOT 11
MEA IT Risk/Reward Ratings 12
Table: Middle East And Africa IT Risk Reward Ratings, Q113 14
MEA IT Markets Overview 15
IT Penetration 15
Sectors And Verticals 18
Market Overview 22
Background 22
Hardware 23
Software 27
Services 30
IT End-User Analysis 31
Industry Developments 32
Industry Forecast 36
Table: UAE IT Industry - Historical Data And Forecasts (US$mn unless otherwise stated), 2009-2017 39
Industry Forecast - Internet 40
Table: Telecoms Sector - Internet - Historical Data & Forecasts, 2010-2017 40
Competitive Landscape 41
Hardware 41
Software 43
IT Services 45
Internet Competitive Landscape 48
Macroeconomic Forecast 49
Company Profiles 52
Almasa Holdings 52
Table: Key Developments 54
IBM 56
Hewlett-Packard 61
Microsoft Corporation 67
Oracle Corp 72
Table: Oracle: Selected Acquisitions 75
Country Snapshot 77
Table: United Arab Emirates' Population By Age Group, 1990-2020 ('000) 78
Table: United Arab Emirates' Population By Age Group, 1990-2020 79
Table: United Arab Emirates' Key Population Ratios, 1990-2020 80
Table: United Arab Emirates' Rural And Urban Population, 1990-2020 80
BMI Methodology 81
How We Generate Our Industry Forecasts 81
IT Industry 81
IT Ratings - Methodology 82
Table: IT Business Environment Indicators 83
Weighting 84
Table: Weighting Of Components 84
Sources 84
Company Profiles
Monsanto Incorporated
Deere & Company
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